cloud.sr2.uk/docs/link/index.mdx
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---
sidebar_position: 20
sidebar_label: Link Helpdesk
---
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# Link Helpdesk
:::warning[Under construction]
This documentation is a work in progress. Please [get in touch with us](mailto:contact@sr2.uk) if you have any questions.
:::
Our secure digital helpdesk platform, Link, is customised and hardened version of Zammad, an open source, flexible,
multi-channel ticketing platform that enables those in need to ask for help, and providers to respond.
The helpdesks have integrations with popular messaging apps, including Signal, WhatsApp, and Telegram, making it easier
to securely allow responders to request assistance.
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