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@ -8,6 +8,9 @@ To log in to your instance, visit the helpdesk URL provided. This will usually e
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To begin the login flow, select to login with "SR2 Cloud".
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To begin the login flow, select to login with "SR2 Cloud".
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<p>
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<img src="/docs/link/agent/login.png" alt="Screenshot of initial login screen showing the SR2 Cloud sign in button"
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style={{margin: "auto", display: "block"}} />
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</p>
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You can then follow the instructions for [Single Sign-On](/docs/sso/) to complete the registration and login process.
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You can then follow the instructions for [Single Sign-On](/docs/sso/) to complete the registration and login process.
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@ -11,15 +11,14 @@ or connect your social or corporate identity if you or your organisation uses:
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* Apple *(coming soon)*
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* Apple *(coming soon)*
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* [Google Workspace](#google-workspace)
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* [Google Workspace](#google-workspace)
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* [Microsoft 365 Copilot](#microsoft-365-copilot)
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* [Microsoft 365 Copilot](#microsoft-365-copilot)
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* Telegram *(coming soon)*
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:::warning
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:::warning
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When using external identity providers, it is possible for the external provider to impersonate your user to our single
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When using external identity providers, it is possible for the external provider to impersonate your user to our single
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sign-on service in a way that is not detectable to us.
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sign-on service in a way that is not detectable to us.
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Only use external identity providers that you fully trust.
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Only use external identity providers that you fully trust.
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:::
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:::
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As an additional layer of validation, it will be necessary to verify your email address whichever login method is used.
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As an additional layer of validation, it will be necessary to verify your email address whichever login method is used.
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@ -50,14 +49,12 @@ As an additional layer of validation, it will be necessary to verify your email
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* **Last Name** - Enter your last name. This will be displayed within the services.
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* **Last Name** - Enter your last name. This will be displayed within the services.
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:::note
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:::note
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When entering your name in the system, please provide information in both the first name and last name fields such
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When entering your name in the system, please provide information in both the first name and last name fields such
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that colleagues within your organisation can easily recognize you.
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that colleagues within your organisation can easily recognize you.
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While first and last names are commonly used in English-speaking regions, we acknowledge that names may not always
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While first and last names are commonly used in English-speaking regions, we acknowledge that names may not always
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fit this structure.
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fit this structure.
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As long as each field contains at least one letter and consists only of Latin letters, spaces, and dashes, you may
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As long as each field contains at least one letter and consists only of Latin letters, spaces, and dashes, you may
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format the entries in a way that best ensures clarity and recognition within your team.
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format the entries in a way that best ensures clarity and recognition within your team.
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:::
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:::
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5. Click "Register" to submit the form.
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5. Click "Register" to submit the form.
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