2026-02-22 19:21:02 +00:00
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---
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2026-02-23 19:09:21 +00:00
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sidebar_position: 20
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2026-02-22 19:21:02 +00:00
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sidebar_label: Link Helpdesk
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---
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import DocCardList from '@theme/DocCardList';
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import {useCurrentSidebarCategory} from '@docusaurus/theme-common';
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2026-05-05 09:33:01 +01:00
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# Link Helpdesk
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2026-02-22 19:21:02 +00:00
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2026-05-29 11:29:38 +01:00
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Our secure digital helpdesk platform, Link, is customised and hardened version of [Zammad](https://zammad.com/en),
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an open source, flexible, multi-channel ticketing platform that enables those in need to ask for help, and providers to
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respond.
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2026-03-18 11:18:25 +00:00
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2026-03-18 11:20:23 +00:00
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The helpdesks have integrations with popular messaging apps, including Signal, WhatsApp, and Telegram, making it easier
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to securely allow responders to request assistance.
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2026-05-29 11:29:38 +01:00
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<img src="/docs/link/active_support.png" style={{width: "100%", maxWidth: "450px", margin: "auto", display: "block"}} />
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2026-03-18 11:18:25 +00:00
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<DocCardList items={useCurrentSidebarCategory().items} />
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