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title = 'Complaints Policy'
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date = 2026-02-08T08:00:00-00:00
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description = ''
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If you are not happy with our services or have any complaint then you must tell us by email message to support@sr2.uk,
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or by telephone to [+44 1224 900 202](tel:+441224900202).
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We will respond within 3 working days and attempt to resolve this promptly, however in case a dispute is not settled as
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set out above, we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of
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mediation or arbitration.
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To make a complaint related to any matter pertaining to Data Protection please contact the [Information Commissioner's
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Office](https://ico.org.uk/make-a-complaint/data-protection-complaints/).
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