Introduces a new zammad-addon-media-verify package that uses the proofmode
Ruby gem (built from proofmode-rust) to verify media attachments on tickets
for C2PA content credentials and ProofMode cryptographic proofs.
The addon runs as a Zammad scheduled job that:
- Scans incoming ticket articles for media attachments (images, video, audio, PDFs, ZIPs)
- Calls proofmode check_files() to verify C2PA manifests, PGP signatures,
OpenTimestamps, and EXIF metadata
- Posts a human-readable verification report as an internal note on the ticket
- Tracks checked articles via preferences to avoid duplicate processing
Also restores the zammad-addon-common package (previously removed in repo cleanup)
to share build tooling (ZPM builder and migration generator) between addon packages,
keeping things DRY. The link addon now imports from common instead of inlining these.
Docker integration:
- Dockerfile updated to install proofmode gem from docker/zammad/gems/
- setup.rb updated to handle MediaVerify package lifecycle
https://claude.ai/code/session_01GJYbRCFFJCJDAEcEVbD36N
Baileys 7 uses LIDs (Linked IDs) instead of phone numbers in remoteJid for
some messages. This caused messages to be matched to wrong tickets because
the LID was used as the sender identifier. This commit adds proper support
for both phone numbers and user IDs across WhatsApp and Signal channels.
Changes:
Database:
- Add migration for whatsapp_user_id and signal_user_id fields on users table
Zammad controllers:
- Update user lookup with 3-step fallback: phone → dedicated user_id field →
user_id in phone field (legacy)
- Store user IDs in dedicated fields when available
- Update phone field when we receive actual phone number for legacy records
- Fix redundant condition in Signal controller
Bridge services:
- Extract both phone (from senderPn/participantPn) and LID (from remoteJid)
- Send both identifiers to Zammad via webhooks
- Use camelCase (userId) in bridge-whatsapp, convert to snake_case (user_id)
in bridge-worker for Zammad compatibility
Baileys 7 compliance:
- Remove broken loadAllUnreadMessages() call (removed in Baileys 7)
- Return descriptive error directing users to use webhooks instead
Misc:
- Add docs/ to .gitignore
* We have to stay on react 17 (and therefore next 12) because we require
@mui/styles which does not support react 18
* Furthermore react-mic does not support a version of react after 16
So I disabled the mic feature for now since it is not in use.
In the future we will probably have to fork or implement our own mic
library.
