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This commit is contained in:
Darren Clarke 2025-07-02 12:07:12 +02:00
parent c8ccee7ada
commit f20cd5a53c
15 changed files with 287 additions and 23 deletions
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13
packages/zammad-addon-bridge/src/lib/cdr_whatsapp.rb
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@ -312,8 +312,17 @@ class CdrWhatsapp
def from_article(article)
# sends a message from a zammad article
Rails.logger.debug { "Create whatsapp message from article to '#{article[:to]}'..." }
Rails.logger.debug { "Create whatsapp message from article..." }
@api.send_message(article[:to], article[:body])
# Get the recipient from ticket preferences
ticket = Ticket.find_by(id: article.ticket_id)
raise "No ticket found for article #{article.id}" unless ticket
recipient = ticket.preferences.dig('cdr_whatsapp', 'chat_id')
raise "No WhatsApp chat_id found in ticket preferences" unless recipient
Rails.logger.debug { "Sending to recipient: '#{recipient}'" }
@api.send_message(recipient, article[:body])
end
end