Channel filter updates

packages/zammad-addon-bridge/src/app/assets/javascripts/app/controllers/ticket_zoom/article_action/cdr_link_channel_filter.coffee

@@ -0,0 +1,40 @@
+class CdrLinkChannelFilter
+  # Required stub - we don't add any actions, just pass through
+  @action: (actions, ticket, article, ui) ->
+    actions
+
+  @articleTypes: (articleTypes, ticket, ui) ->
+    return articleTypes if !ui.permissionCheck('ticket.agent')
+
+    # Check CDR Link allowed channels setting
+    allowedChannels = ui.Config.get('cdr_link_allowed_channels')
+
+    # If no whitelist is configured, allow all types
+    if !allowedChannels || !allowedChannels.trim()
+      return articleTypes
+
+    # Parse the comma-separated whitelist
+    whitelist = (channel.trim() for channel in allowedChannels.split(','))
+
+    # Filter article types to only those in the whitelist
+    # Always keep 'note' for internal notes regardless of whitelist
+    filteredTypes = articleTypes.filter (type) ->
+      type.name is 'note' or type.name in whitelist
+
+    # Add email if it's in the whitelist but not in the array
+    # (Email is only added by Zammad core for email tickets, not Signal tickets)
+    if 'email' in whitelist
+      hasEmail = filteredTypes.some (type) -> type.name is 'email'
+      if !hasEmail
+        # Add email with all the standard email attributes
+        filteredTypes.push {
+          name:       'email'
+          icon:       'email'
+          attributes: ['to', 'cc', 'subject']
+          internal:   false
+          features:   ['attachment']
+        }
+
+    filteredTypes
+
+App.Config.set('900-CdrLinkChannelFilter', CdrLinkChannelFilter, 'TicketZoomArticleAction')

packages/zammad-addon-bridge/src/app/assets/javascripts/app/controllers/ticket_zoom/article_action/cdr_signal.coffee

@@ -45,24 +45,16 @@ class CdrSignalReply
   @articleTypes: (articleTypes, ticket, ui) ->
     return articleTypes if !ui.permissionCheck('ticket.agent')
 
-    # Check CDR Link allowed channels setting
-    allowedChannels = ui.Config.get('cdr_link_allowed_channels')
-    hasWhitelist = allowedChannels && allowedChannels.trim()
-
-    if hasWhitelist
-      whitelist = (channel.trim() for channel in allowedChannels.split(','))
-      # Filter articleTypes to only those in the whitelist (keep 'note' for internal notes)
-      articleTypes = articleTypes.filter (type) ->
-        type.name is 'note' or type.name in whitelist
-
-      # Return early if 'cdr_signal' or 'signal message' not in whitelist
-      return articleTypes if 'cdr_signal' not in whitelist && 'signal message' not in whitelist
-
+    # Check if this ticket was created via Signal
     return articleTypes if !ticket || !ticket.create_article_type_id
 
     articleTypeCreate = App.TicketArticleType.find(ticket.create_article_type_id).name
 
-    return articleTypes if articleTypeCreate isnt 'cdr_signal'
+    # Only add cdr_signal type if ticket was created via Signal
+    if articleTypeCreate isnt 'cdr_signal'
+      return articleTypes
+
+    # Add the cdr_signal article type for Signal replies
     articleTypes.push {
       name:              'cdr_signal'
       icon:              'cdr-signal'