WhatsApp/Signal/Formstack/admin updates

apps/bridge-worker/lib/common.ts

@@ -1,8 +1,6 @@
 /* eslint-disable camelcase */
 // import { SavedVoiceProvider } from "@digiresilience/bridge-db";
 import Twilio from "twilio";
-import { CallInstance } from "twilio/lib/rest/api/v2010/account/call";
-import { Zammad, getOrCreateUser } from "./zammad.js";
 
 type SavedVoiceProvider = any;
 
@@ -20,52 +18,3 @@ export const twilioClientFor = (
   });
 };
 
-export const createZammadTicket = async (
-  call: CallInstance,
-  mp3: Buffer,
-): Promise<void> => {
-  const title = `Call from ${call.fromFormatted} at ${call.startTime}`;
-  const body = `<ul>
-    <li>Caller: ${call.fromFormatted}</li>
-    <li>Service Number: ${call.toFormatted}</li>
-    <li>Call Duration: ${call.duration} seconds</li>
-    <li>Start Time: ${call.startTime}</li>
-    <li>End Time: ${call.endTime}</li>
-    </ul>
-    <p>See the attached recording.</p>`;
-  const filename = `${call.sid}-${call.startTime}.mp3`;
-  const zammad = Zammad(
-    {
-      token: "EviH_WL0p6YUlCoIER7noAZEAPsYA_fVU4FZCKdpq525Vmzzvl8d7dNuP_8d-Amb",
-    },
-    "https://demo.digiresilience.org",
-  );
-  try {
-    const customer = await getOrCreateUser(zammad, call.fromFormatted);
-    await zammad.ticket.create({
-      title,
-      group: "Finances",
-      note: "This ticket was created automaticaly from a recorded phone call.",
-      customer_id: customer.id,
-      article: {
-        body,
-        subject: title,
-        content_type: "text/html",
-        type: "note",
-        attachments: [
-          {
-            filename,
-            data: mp3.toString("base64"),
-            "mime-type": "audio/mpeg",
-          },
-        ],
-      },
-    });
-  } catch (error: any) {
-    console.log(Object.keys(error));
-    if (error.isBoom) {
-      console.log(error.output);
-      throw new Error("Failed to create zamamd ticket");
-    }
-  }
-};