diff --git a/apps/bridge-frontend/app/_components/Sidebar.tsx b/apps/bridge-frontend/app/_components/Sidebar.tsx
index d83400a..31aaaaa 100644
--- a/apps/bridge-frontend/app/_components/Sidebar.tsx
+++ b/apps/bridge-frontend/app/_components/Sidebar.tsx
@@ -20,11 +20,12 @@ import {
   WhatsApp as WhatsAppIcon,
   Facebook as FacebookIcon,
   AirlineStops as AirlineStopsIcon,
+  Logout as LogoutIcon,
 } from "@mui/icons-material";
 import { usePathname } from "next/navigation";
 import Link from "next/link";
 import Image from "next/image";
-import { typography, fonts } from "@link-stack/ui";
+import { typography, fonts, Button } from "@link-stack/ui";
 import LinkLogo from "@/app/_images/link-logo-small.png";
 import { useSession, signOut } from "next-auth/react";
 
@@ -161,9 +162,9 @@ export const Sidebar: FC<SidebarProps> = ({ open, setOpen }) => {
   const { data: session } = useSession();
   const user = session?.user;
 
-  //  const logout = () => {
-  //    signOut({ callbackUrl: "/login" });
-  //  };
+  const logout = () => {
+    signOut({ callbackUrl: "/login" });
+  };
 
   return (
     <Drawer
@@ -377,18 +378,20 @@ export const Sidebar: FC<SidebarProps> = ({ open, setOpen }) => {
               </Box>
             </Grid>
           )}
-          {open && (
-            <Grid item>
-              <Box
-                sx={{
-                  ...bodyLarge,
-                  color: "white",
-                }}
-              >
-                {user?.email}
-              </Box>
-            </Grid>
-          )}
+
+          <Grid item>
+            <Box
+              sx={{
+                ...bodyLarge,
+                color: "white",
+              }}
+            >
+              {user?.email}
+            </Box>
+          </Grid>
+          <Grid item>
+            <Button text="Logout" kind="secondary" onClick={logout} />
+          </Grid>
         </Grid>
       </Grid>
     </Drawer>
diff --git a/apps/bridge-frontend/database/migrations/0008-add-user-role.ts b/apps/bridge-frontend/database/migrations/0008-add-user-role.ts
new file mode 100644
index 0000000..84fb230
--- /dev/null
+++ b/apps/bridge-frontend/database/migrations/0008-add-user-role.ts
@@ -0,0 +1,9 @@
+import { Kysely } from "kysely";
+
+export async function up(db: Kysely<any>): Promise<void> {
+  await db.schema.alterTable("User").addColumn("role", "text").execute();
+}
+
+export async function down(db: Kysely<any>): Promise<void> {
+  await db.schema.alterTable("User").dropColumn("role").execute();
+}
diff --git a/apps/bridge-worker/tasks/fetch-signal-messages.ts b/apps/bridge-worker/tasks/fetch-signal-messages.ts
index d3cab1f..4b1df6a 100644
--- a/apps/bridge-worker/tasks/fetch-signal-messages.ts
+++ b/apps/bridge-worker/tasks/fetch-signal-messages.ts
@@ -15,7 +15,6 @@ const fetchSignalMessagesTask = async (): Promise<void> => {
     const messages = await messagesClient.v1ReceiveNumberGet({ number });
 
     for (const msg of messages) {
-      console.log(msg);
       const { envelope } = msg as any;
       const { source, sourceUuid, dataMessage } = envelope;
       const message = dataMessage?.message;
diff --git a/apps/link/app/(main)/_components/Home.tsx b/apps/link/app/(main)/_components/Home.tsx
index 89f338e..1a404ae 100644
--- a/apps/link/app/(main)/_components/Home.tsx
+++ b/apps/link/app/(main)/_components/Home.tsx
@@ -4,6 +4,8 @@ import { FC } from "react";
 import { OpenSearchWrapper } from "@link-stack/leafcutter-ui";
 
 export const Home: FC = () => (
-  <OpenSearchWrapper url="/app/visualize#/edit/237b8f00-e6a0-11ee-94b3-d7b7409294e7?embed=true" marginTop="0"
+  <OpenSearchWrapper
+    url="/app/visualize#/edit/237b8f00-e6a0-11ee-94b3-d7b7409294e7?embed=true"
+    marginTop="0"
   />
 );
diff --git a/apps/link/app/(main)/_components/InternalLayout.tsx b/apps/link/app/(main)/_components/InternalLayout.tsx
index a388f59..4d5400a 100644
--- a/apps/link/app/(main)/_components/InternalLayout.tsx
+++ b/apps/link/app/(main)/_components/InternalLayout.tsx
@@ -1,21 +1,32 @@
 "use client";
 
 import { FC, PropsWithChildren, useState } from "react";
-import { Grid } from "@mui/material";
+import { Grid, Box } from "@mui/material";
 import { Sidebar } from "./Sidebar";
+import { SetupModeWarning } from "./SetupModeWarning";
 
-export const InternalLayout: FC<PropsWithChildren> = ({ children }) => {
+interface InternalLayoutProps extends PropsWithChildren {
+  setupModeActive: boolean;
+}
+
+export const InternalLayout: FC<InternalLayoutProps> = ({
+  children,
+  setupModeActive,
+}) => {
   const [open, setOpen] = useState(true);
 
   return (
-    <Grid container direction="row">
-      <Sidebar open={open} setOpen={setOpen} />
-      <Grid
-        item
-        sx={{ ml: open ? "270px" : "70px", width: "100%", height: "100vh" }}
-      >
-        {children as any}
+    <Box sx={{ position: "relative" }}>
+      <SetupModeWarning setupModeActive={setupModeActive} />
+      <Grid container direction="row">
+        <Sidebar open={open} setOpen={setOpen} />
+        <Grid
+          item
+          sx={{ ml: open ? "270px" : "70px", width: "100%", height: "100vh" }}
+        >
+          {children as any}
+        </Grid>
       </Grid>
-    </Grid>
+    </Box>
   );
 };
diff --git a/apps/link/app/(main)/_components/SearchBox.tsx b/apps/link/app/(main)/_components/SearchBox.tsx
index 0009f71..9f31c48 100644
--- a/apps/link/app/(main)/_components/SearchBox.tsx
+++ b/apps/link/app/(main)/_components/SearchBox.tsx
@@ -1,8 +1,7 @@
 import { FC, useState, useEffect } from "react";
 import { usePathname, useRouter } from "next/navigation";
-import useSWR from "swr";
 import { Grid, Box, TextField, Autocomplete } from "@mui/material";
-import { searchQuery } from "@/app/_graphql/searchQuery";
+import { searchAllAction } from "@/app/_actions/search";
 import { colors } from "@link-stack/ui";
 
 type SearchResultProps = {
@@ -42,8 +41,6 @@ const SearchInput = (params: any) => (
 );
 
 const SearchResult: FC<SearchResultProps> = ({ props, option }) => {
-  console.log({ option });
-
   const { lightGrey, mediumGray, black, white } = colors;
 
   return (
@@ -95,22 +92,20 @@ const SearchResult: FC<SearchResultProps> = ({ props, option }) => {
 
 export const SearchBox: FC = () => {
   const [open, setOpen] = useState(false);
+  const [searchResults, setSearchResults] = useState([]);
   const [selectedValue, setSelectedValue] = useState(null);
   const [searchTerms, setSearchTerms] = useState("");
   const pathname = usePathname();
   const router = useRouter();
-  const { data, error }: any = useSWR({
-    document: searchQuery,
-    variables: {
-      search: searchTerms ?? "",
-      limit: 50,
-    },
-    refreshInterval: 10000,
-  });
 
   useEffect(() => {
-    setOpen(false);
-  }, [pathname]);
+    const fetchSearchResults = async () => {
+      const results = await searchAllAction(searchTerms ?? "", 50);
+      setSearchResults(results);
+    };
+
+    fetchSearchResults();
+  }, [searchTerms]);
 
   return (
     <Autocomplete
@@ -132,7 +127,7 @@ export const SearchBox: FC = () => {
       open={open}
       onOpen={() => setOpen(true)}
       noOptionsText="No results"
-      options={data?.search ?? []}
+      options={searchResults ?? []}
       getOptionLabel={(option: any) => {
         if (option) {
           return option.title;
diff --git a/apps/link/app/(main)/_components/SetupModeWarning.tsx b/apps/link/app/(main)/_components/SetupModeWarning.tsx
new file mode 100644
index 0000000..ccbd238
--- /dev/null
+++ b/apps/link/app/(main)/_components/SetupModeWarning.tsx
@@ -0,0 +1,29 @@
+"use client";
+
+import { FC } from "react";
+import { Box } from "@mui/material";
+
+interface SetupModeWarningProps {
+  setupModeActive: boolean;
+}
+
+export const SetupModeWarning: FC<SetupModeWarningProps> = ({
+  setupModeActive,
+}) =>
+  setupModeActive ? (
+    <Box
+      sx={{
+        backgroundColor: "red",
+        textAlign: "center",
+        zIndex: 10000,
+        position: "absolute",
+        width: "100vw",
+        top: 0,
+        left: 0,
+      }}
+    >
+      <Box component="h2" sx={{ color: "white", m: 0, p: 0 }}>
+        Setup Mode Active
+      </Box>
+    </Box>
+  ) : null;
diff --git a/apps/link/app/(main)/_components/Sidebar.tsx b/apps/link/app/(main)/_components/Sidebar.tsx
index 1decf68..6fbba03 100644
--- a/apps/link/app/(main)/_components/Sidebar.tsx
+++ b/apps/link/app/(main)/_components/Sidebar.tsx
@@ -1,7 +1,6 @@
 "use client";
 
 import { FC, useEffect, useState } from "react";
-import useSWR from "swr";
 import {
   Box,
   Grid,
@@ -33,7 +32,7 @@ import Link from "next/link";
 import Image from "next/image";
 import LinkLogo from "public/link-logo-small.png";
 import { useSession, signOut } from "next-auth/react";
-import { getTicketOverviewCountsQuery } from "app/_graphql/getTicketOverviewCountsQuery";
+import { getOverviewTicketCountsAction } from "app/_actions/overviews";
 import { SearchBox } from "./SearchBox";
 import { fonts } from "@link-stack/ui";
 
@@ -185,33 +184,32 @@ interface SidebarProps {
 export const Sidebar: FC<SidebarProps> = ({ open, setOpen }) => {
   const pathname = usePathname();
   const { data: session } = useSession();
+  const [overviewCounts, setOverviewCounts] = useState<any>(null);
   const { poppins } = fonts;
   const username = session?.user?.name || "User";
   // @ts-ignore
   const roles = session?.user?.roles || [];
-  const { data: overviewData, error: overviewError }: any = useSWR(
-    {
-      document: getTicketOverviewCountsQuery,
-    },
-    { refreshInterval: 10000 },
-  );
-  const findOverviewByName = (name: string) =>
-    overviewData?.ticketOverviews?.edges?.find(
-      (overview: any) => overview.node.name === name,
-    )?.node?.id;
-  const findOverviewCountByID = (id: string) =>
-    overviewData?.ticketOverviews?.edges?.find(
-      (overview: any) => overview.node.id === id,
-    )?.node?.ticketCount ?? 0;
+  const leafcutterEnabled = false;
+
+  useEffect(() => {
+    const fetchCounts = async () => {
+      const counts = await getOverviewTicketCountsAction();
+      console.log({ counts });
+      setOverviewCounts(counts);
+    };
+
+    fetchCounts();
+
+    const interval = setInterval(fetchCounts, 10000);
+
+    return () => clearInterval(interval);
+  }, []);
+
   const recentCount = 0;
-  const assignedID = findOverviewByName("My Assigned Tickets");
-  const assignedCount = findOverviewCountByID(assignedID);
-  const openID = findOverviewByName("Open Tickets");
-  const openCount = findOverviewCountByID(openID);
-  const urgentID = findOverviewByName("Escalated Tickets");
-  const urgentCount = findOverviewCountByID(urgentID);
-  const unassignedID = findOverviewByName("Unassigned & Open Tickets");
-  const unassignedCount = findOverviewCountByID(unassignedID);
+  const assignedCount = overviewCounts?.["My Assigned Tickets"] ?? 0;
+  const openCount = overviewCounts?.["Open Tickets"] ?? 0;
+  const urgentCount = overviewCounts?.["Escalated Tickets"] ?? 0;
+  const unassignedCount = overviewCounts?.["Unassigned & Open Tickets"] ?? 0;
 
   const logout = () => {
     signOut({ callbackUrl: "/login" });
@@ -404,14 +402,16 @@ export const Sidebar: FC<SidebarProps> = ({ open, setOpen }) => {
               },
             }}
           >
-            <MenuItem
-              name="Home"
-              href="/"
-              Icon={CottageIcon}
-              iconSize={20}
-              selected={pathname.endsWith("/")}
-              open={open}
-            />
+            {leafcutterEnabled && (
+              <MenuItem
+                name="Home"
+                href="/"
+                Icon={CottageIcon}
+                iconSize={20}
+                selected={pathname.endsWith("/")}
+                open={open}
+              />
+            )}
             <MenuItem
               name="Tickets"
               href="/overview/recent"
@@ -504,14 +504,16 @@ export const Sidebar: FC<SidebarProps> = ({ open, setOpen }) => {
               selected={pathname.endsWith("/reporting")}
               open={open}
             />
-            <MenuItem
-              name="Leafcutter"
-              href="/leafcutter"
-              Icon={InsightsIcon}
-              iconSize={20}
-              selected={false}
-              open={open}
-            />
+            {leafcutterEnabled && (
+              <MenuItem
+                name="Leafcutter"
+                href="/leafcutter"
+                Icon={InsightsIcon}
+                iconSize={20}
+                selected={false}
+                open={open}
+              />
+            )}
             <Collapse
               in={pathname.startsWith("/leafcutter")}
               timeout="auto"
diff --git a/apps/link/app/(main)/layout.tsx b/apps/link/app/(main)/layout.tsx
index 78df056..057a6fb 100644
--- a/apps/link/app/(main)/layout.tsx
+++ b/apps/link/app/(main)/layout.tsx
@@ -11,5 +11,11 @@ type LayoutProps = {
 };
 
 export default function Layout({ children }: LayoutProps) {
-  return <InternalLayout>{children}</InternalLayout>;
+  const setupModeActive = process.env.SETUP_MODE === "true";
+
+  return (
+    <InternalLayout setupModeActive={setupModeActive}>
+      {children}
+    </InternalLayout>
+  );
 }
diff --git a/apps/link/app/(main)/overview/[overview]/_components/TicketCreateDialog.tsx b/apps/link/app/(main)/overview/[overview]/_components/TicketCreateDialog.tsx
index 0ee26a1..264357a 100644
--- a/apps/link/app/(main)/overview/[overview]/_components/TicketCreateDialog.tsx
+++ b/apps/link/app/(main)/overview/[overview]/_components/TicketCreateDialog.tsx
@@ -1,11 +1,19 @@
 "use client";
 
-import { FC } from "react";
+import { FC, useState, useEffect } from "react";
 import { useFormState } from "react-dom";
+import { useRouter } from "next/navigation";
 import { Grid } from "@mui/material";
-import { Dialog, Button, TextField, Autocomplete } from "@link-stack/ui";
+import {
+  Dialog,
+  Button,
+  TextField,
+  Autocomplete,
+  Select,
+} from "@link-stack/ui";
 import { createTicketAction } from "app/_actions/tickets";
-import useSWR from "swr";
+import { getCustomersAction } from "app/_actions/users";
+import { getGroupsAction } from "app/_actions/groups";
 
 interface TicketCreateDialogProps {
   open: boolean;
@@ -16,6 +24,8 @@ export const TicketCreateDialog: FC<TicketCreateDialogProps> = ({
   open,
   closeDialog,
 }) => {
+  const [customers, setCustomers] = useState([]);
+  const [groups, setGroups] = useState([]);
   const initialState = {
     messages: [],
     errors: [],
@@ -38,16 +48,41 @@ export const TicketCreateDialog: FC<TicketCreateDialogProps> = ({
     createTicketAction,
     initialState,
   );
-  const { data: users, error: usersError }: any = useSWR({
-    url: "/api/v1/users",
-    method: "GET",
-  });
-  const customers =
-    users?.filter((user: any) => user.role_ids.includes(3)) ?? [];
-  const formattedCustomers = customers.map((customer: any) => ({
-    label: customer.login,
-    id: `${customer.id}`,
-  }));
+  const [liveFormState, setLiveFormState] = useState(formState);
+  const updateFormState = (field: string, value: any) => {
+    console.log({ value });
+    const newState = { ...liveFormState };
+    newState.values[field] = value;
+    setLiveFormState(newState);
+  };
+
+  useEffect(() => {
+    const fetchUsers = async () => {
+      const result = await getCustomersAction();
+      console.log({ result });
+      setCustomers(result);
+    };
+
+    fetchUsers();
+  }, []);
+
+  useEffect(() => {
+    const fetchGroups = async () => {
+      const result = await getGroupsAction();
+      console.log({ result });
+      setGroups(result);
+    };
+
+    fetchGroups();
+  }, []);
+
+  const router = useRouter();
+
+  useEffect(() => {
+    if (formState.success) {
+      closeDialog();
+    }
+  }, [formState.success, router]);
 
   return (
     <Dialog
@@ -74,11 +109,21 @@ export const TicketCreateDialog: FC<TicketCreateDialogProps> = ({
     >
       <Grid container direction="column" spacing={3}>
         <Grid item>
-          <Autocomplete
+          <Select
+            name="groupId"
+            label="Group"
+            getOptions={() => groups as any}
+            formState={liveFormState}
+            updateFormState={updateFormState}
+          />
+        </Grid>
+        <Grid item>
+          <Select
             name="customerId"
             label="Customer"
-            options={formattedCustomers}
-            formState={formState}
+            getOptions={() => customers as any}
+            formState={liveFormState}
+            updateFormState={updateFormState}
           />
         </Grid>
         <Grid item>
diff --git a/apps/link/app/(main)/overview/[overview]/_components/ZammadOverview.tsx b/apps/link/app/(main)/overview/[overview]/_components/ZammadOverview.tsx
index f5bc586..bc380b0 100644
--- a/apps/link/app/(main)/overview/[overview]/_components/ZammadOverview.tsx
+++ b/apps/link/app/(main)/overview/[overview]/_components/ZammadOverview.tsx
@@ -1,113 +1,29 @@
 "use client";
 
 import { FC, useEffect, useState } from "react";
-import useSWR from "swr";
+import { getOverviewTicketsAction } from "app/_actions/overviews";
+
 import { TicketList } from "./TicketList";
-import { getTicketOverviewCountsQuery } from "app/_graphql/getTicketOverviewCountsQuery";
-import { getTicketsByOverviewQuery } from "app/_graphql/getTicketsByOverviewQuery";
 
 type ZammadOverviewProps = {
   name: string;
 };
 
 export const ZammadOverview: FC<ZammadOverviewProps> = ({ name }) => {
-  const [overviewID, setOverviewID] = useState(null);
   const [tickets, setTickets] = useState([]);
-  const [error, setError] = useState(null);
-
-  const { data: overviewData, error: overviewError }: any = useSWR(
-    {
-      document: getTicketOverviewCountsQuery,
-    },
-    { refreshInterval: 10000 },
-  );
-  const { data: ticketData, error: ticketError }: any = useSWR(
-    {
-      document: getTicketsByOverviewQuery,
-      variables: { overviewId: overviewID, pageSize: 250 },
-    },
-    { refreshInterval: 10000 },
-  );
-  const overviewLookup = {
-    Assigned: "My Assigned Tickets",
-    Open: "Open Tickets",
-    Urgent: "Escalated Tickets",
-    Unassigned: "Unassigned & Open Tickets",
-  };
-
-  const findOverviewByName = (name: string) => {
-    const fullName = overviewLookup[name];
-    return overviewData?.ticketOverviews?.edges?.find(
-      (overview: any) => overview.node.name === fullName,
-    )?.node?.id;
-  };
-  useEffect(() => {
-    if (overviewData) {
-      setOverviewID(findOverviewByName(name));
-    }
-  }, [overviewData, name]);
-  console.log({
-    name,
-    overviewID,
-    overviewData,
-    overviewError,
-    ticketData,
-    ticketError,
-  });
-
-  const restFetcher = (url: string) => fetch(url).then((r) => r.json());
-  const { data: recent } = useSWR("/api/v1/recent_view", restFetcher);
-
-  const sortTickets = (tickets: any) => {
-    return tickets.sort((a: any, b: any) => {
-      if (a.internalId < b.internalId) {
-        return 1;
-      }
-      if (a.internalId > b.internalId) {
-        return -1;
-      }
-      return 0;
-    });
-  };
 
   useEffect(() => {
-    if (name != "Recent") {
-      const edges = ticketData?.ticketsByOverview?.edges;
-      if (edges) {
-        const nodes = edges.map((edge: any) => edge.node);
-        console.log({ nodes });
-        setError(null);
-        setTickets(sortTickets(nodes));
-      }
-
-      if (ticketError) {
-        setError(ticketError);
-      }
-    }
-  }, [ticketData, ticketError]);
-
-  useEffect(() => {
-    const fetchRecentTickets = async () => {
-      if (name === "Recent" && recent) {
-        let allTickets = [];
-        for (const rec of recent) {
-          const res = await fetch(`/api/v1/tickets/${rec.o_id}`);
-          const tkt = await res.json();
-          allTickets.push({
-            ...tkt,
-            internalId: tkt.id,
-            createdAt: tkt.created_at,
-            updatedAt: tkt.updated_at,
-          });
-        }
-        setTickets(sortTickets(allTickets));
-        console.log({ allTickets });
-      }
+    const fetchTickets = async () => {
+      const { tickets } = await getOverviewTicketsAction(name);
+      setTickets(tickets);
     };
-    fetchRecentTickets();
+
+    fetchTickets();
+
+    const interval = setInterval(fetchTickets, 20000);
+
+    return () => clearInterval(interval);
   }, [name]);
 
-  const shouldRender = tickets && !error;
-
-  return shouldRender && <TicketList title={name} tickets={tickets} />;
+  return <TicketList title={name} tickets={tickets} />;
 };
diff --git a/apps/link/app/(main)/overview/[overview]/page.tsx b/apps/link/app/(main)/overview/[overview]/page.tsx
index b0dc39d..202ebf4 100644
--- a/apps/link/app/(main)/overview/[overview]/page.tsx
+++ b/apps/link/app/(main)/overview/[overview]/page.tsx
@@ -17,7 +17,7 @@ export async function generateMetadata({
   const section = getSection(overview);
 
   return {
-    title: `Link - ${section} Tickets`,
+    title: `CDR Link - ${section} Tickets`,
   };
 }
 
diff --git a/apps/link/app/(main)/page.tsx b/apps/link/app/(main)/page.tsx
index 9b969d4..64d2fd8 100644
--- a/apps/link/app/(main)/page.tsx
+++ b/apps/link/app/(main)/page.tsx
@@ -1,4 +1,5 @@
 import { Metadata } from "next";
+import { redirect } from "next/navigation";
 import { getServerSession } from "app/_lib/authentication";
 import { Home } from "@link-stack/leafcutter-ui";
 import { getUserVisualizations } from "@link-stack/opensearch-common";
@@ -13,11 +14,14 @@ export default async function Page() {
   const {
     user: { email },
   }: any = session;
-  const visualizations = await getUserVisualizations(email ?? "none", 20);
+  //  const visualizations = await getUserVisualizations(email ?? "none", 20);
 
+  redirect("/overview/recent");
+  /*
   return (
     <LeafcutterWrapper>
       <Home visualizations={visualizations} showWelcome={false} />
     </LeafcutterWrapper>
   );
+   */
 }
diff --git a/apps/link/app/(main)/tickets/[id]/@detail/_components/ArticleCreateDialog.tsx b/apps/link/app/(main)/tickets/[id]/@detail/_components/ArticleCreateDialog.tsx
index 2fae2c2..7ba5255 100644
--- a/apps/link/app/(main)/tickets/[id]/@detail/_components/ArticleCreateDialog.tsx
+++ b/apps/link/app/(main)/tickets/[id]/@detail/_components/ArticleCreateDialog.tsx
@@ -9,8 +9,7 @@ import {
   DialogContent,
   TextField,
 } from "@mui/material";
-import { useSWRConfig } from "swr";
-import { updateTicketMutation } from "app/_graphql/updateTicketMutation";
+import { createTicketArticleAction } from "app/_actions/tickets";
 
 interface ArticleCreateDialogProps {
   ticketID: string;
@@ -30,7 +29,6 @@ export const ArticleCreateDialog: FC<ArticleCreateDialogProps> = ({
   const [body, setBody] = useState("");
   const backgroundColor = kind === "note" ? "#FFB620" : "#1982FC";
   const color = kind === "note" ? "black" : "white";
-  const { fetcher } = useSWRConfig();
   const article = {
     body,
     type: kind,
@@ -42,15 +40,7 @@ export const ArticleCreateDialog: FC<ArticleCreateDialogProps> = ({
   }
 
   const createArticle = async () => {
-    await fetcher({
-      document: updateTicketMutation,
-      variables: {
-        ticketId: `gid://zammad/Ticket/${ticketID}`,
-        input: {
-          article,
-        },
-      },
-    });
+    await createTicketArticleAction(ticketID, article);
     closeDialog();
     setBody("");
   };
diff --git a/apps/link/app/(main)/tickets/[id]/@detail/_components/TicketDetail.tsx b/apps/link/app/(main)/tickets/[id]/@detail/_components/TicketDetail.tsx
index b55ec29..cb42fa3 100644
--- a/apps/link/app/(main)/tickets/[id]/@detail/_components/TicketDetail.tsx
+++ b/apps/link/app/(main)/tickets/[id]/@detail/_components/TicketDetail.tsx
@@ -1,12 +1,9 @@
 "use client";
 
-import { FC, useState } from "react";
-import useSWR from "swr";
-import { getTicketQuery } from "app/_graphql/getTicketQuery";
-import { getTicketArticlesQuery } from "app/_graphql/getTicketArticlesQuery";
+import { FC, useState, useEffect } from "react";
+import { getTicketAction, getTicketArticlesAction } from "app/_actions/tickets";
 import { Grid, Box, Typography } from "@mui/material";
 import { Button, fonts, colors } from "@link-stack/ui";
-
 import "@chatscope/chat-ui-kit-styles/dist/default/styles.min.css";
 import {
   MainContainer,
@@ -22,41 +19,46 @@ interface TicketDetailProps {
 }
 
 export const TicketDetail: FC<TicketDetailProps> = ({ id }) => {
+  const [ticket, setTicket] = useState<any>(null);
+  const [ticketArticles, setTicketArticles] = useState<any>(null);
   const { poppins, roboto } = fonts;
   const { veryLightGray, lightGray } = colors;
   const [dialogOpen, setDialogOpen] = useState(false);
   const [articleKind, setArticleKind] = useState("note");
-  const { data: ticketData, error: ticketError }: any = useSWR(
-    {
-      document: getTicketQuery,
-      variables: { ticketId: `gid://zammad/Ticket/${id}` },
-    },
-    { refreshInterval: 10000 },
-  );
-  const { data: ticketArticlesData, error: ticketArticlesError }: any = useSWR(
-    {
-      document: getTicketArticlesQuery,
-      variables: { ticketId: `gid://zammad/Ticket/${id}` },
-    },
-    { refreshInterval: 2000 },
-  );
 
-  const { data: recentViewData, error: recentViewError }: any = useSWR({
-    url: "/api/v1/recent_view",
-    method: "POST",
-    body: JSON.stringify({ object: "Ticket", o_id: id }),
-  });
+  useEffect(() => {
+    const fetchTicket = async () => {
+      const result = await getTicketAction(id);
+      setTicket(result);
+    };
+
+    fetchTicket();
+
+    const interval = setInterval(fetchTicket, 20000);
+
+    return () => clearInterval(interval);
+  }, [id]);
+
+  useEffect(() => {
+    const fetchTicketArticles = async () => {
+      const result = await getTicketArticlesAction(id);
+      setTicketArticles(result);
+    };
+
+    fetchTicketArticles();
+
+    const interval = setInterval(fetchTicketArticles, 2000);
+
+    return () => clearInterval(interval);
+  }, [id]);
 
   const closeDialog = () => setDialogOpen(false);
 
-  const ticket = ticketData?.ticket;
-  const ticketArticles = ticketArticlesData?.ticketArticles;
   const firstArticle = ticketArticles?.edges[0]?.node;
   const firstArticleKind = firstArticle?.type?.name ?? "phone";
   const firstEmailSender = firstArticle?.from?.parsed?.[0]?.emailAddress ?? "";
   const recipient = firstEmailSender;
-  const shouldRender =
-    ticketData && !ticketError && ticketArticlesData && !ticketArticlesError;
+  const shouldRender = !!ticket && !!ticketArticles;
 
   return (
     shouldRender && (
diff --git a/apps/link/app/(main)/tickets/[id]/@edit/_components/TicketEdit.tsx b/apps/link/app/(main)/tickets/[id]/@edit/_components/TicketEdit.tsx
index 860c9a4..104ea4c 100644
--- a/apps/link/app/(main)/tickets/[id]/@edit/_components/TicketEdit.tsx
+++ b/apps/link/app/(main)/tickets/[id]/@edit/_components/TicketEdit.tsx
@@ -5,57 +5,87 @@ import { Grid, Box, MenuItem } from "@mui/material";
 import { useFormState } from "react-dom";
 import { Select, Button } from "@link-stack/ui";
 import { MuiChipsInput } from "mui-chips-input";
-import useSWR, { useSWRConfig } from "swr";
 import { getTicketQuery } from "app/_graphql/getTicketQuery";
 import { DatePicker } from "@mui/x-date-pickers/DatePicker";
-import { updateTicketAction } from "app/_actions/tickets";
+import {
+  updateTicketAction,
+  getTicketAction,
+  getTicketStatesAction,
+  getTicketPrioritiesAction,
+  getTicketTagsAction,
+} from "app/_actions/tickets";
+import { getAgentsAction } from "app/_actions/users";
+import { getGroupsAction } from "app/_actions/groups";
 
 interface TicketEditProps {
   id: string;
 }
 
 export const TicketEdit: FC<TicketEditProps> = ({ id }) => {
+  const [ticket, setTicket] = useState<any>();
+  const [ticketStates, setTicketStates] = useState<any>();
+  const [ticketPriorities, setTicketPriorities] = useState<any>();
+  const [groups, setGroups] = useState<any>();
+  const [tags, setTags] = useState<any>();
+  const [agents, setAgents] = useState<any>();
   const selectedTags = [];
   const pendingVisible = false;
   const pendingDate = new Date();
   const handleDelete = () => {
     console.info("You clicked the delete icon.");
   };
-  const restFetcher = (url: string) => fetch(url).then((r) => r.json());
 
-  const { data: groups } = useSWR("/api/v1/groups", restFetcher);
-  const { data: users } = useSWR("/api/v1/users", restFetcher);
-  const { data: states } = useSWR("/api/v1/ticket_states", restFetcher);
-  const { data: priorities } = useSWR("/api/v1/ticket_priorities", restFetcher);
-  const { data: recent } = useSWR("/api/v1/recent_view", restFetcher);
-
-  // const { data: tags } = useSWR("/api/v1/tags", restFetcher);
-  const filteredStates = states?.filter(
+  const filteredStates = ticketStates?.filter(
     (state: any) => !["new", "merged", "removed"].includes(state.name),
   );
-  const agents = users?.filter((user: any) => user.role_ids.includes(2)) ?? [];
-  const { fetcher } = useSWRConfig();
-  const { data: ticketData, error: ticketError }: any = useSWR(
-    {
-      document: getTicketQuery,
-      variables: { ticketId: `gid://zammad/Ticket/${id}` },
-    },
-    { refreshInterval: 10000 },
-  );
+
   useEffect(() => {
-    const ticket = ticketData?.ticket;
-    if (ticket) {
-      const groupID = ticket.group.id?.split("/").pop();
-      //      setSelectedGroup(groupID);
-      const ownerID = ticket.owner.id?.split("/").pop();
-      //      setSelectedOwner(ownerID);
-      const priorityID = ticket.priority.id?.split("/").pop();
-      //      setSelectedPriority(priorityID);
-      const stateID = ticket.state.id?.split("/").pop();
-      //      setSelectedState(stateID);
-      //      setSelectedTags(ticket.tags);
-    }
-  }, [ticketData, ticketError]);
+    const fetchAgents = async () => {
+      const result = await getAgentsAction();
+      console.log({ result });
+      setAgents(result);
+    };
+
+    const fetchGroups = async () => {
+      const result = await getGroupsAction();
+      console.log({ result });
+      setGroups(result);
+    };
+
+    const fetchTicketStates = async () => {
+      const result = await getTicketStatesAction();
+      console.log({ result });
+      setTicketStates(result);
+    };
+
+    const fetchTicketPriorities = async () => {
+      const result = await getTicketPrioritiesAction();
+      console.log({ result });
+      setTicketPriorities(result);
+    };
+
+    const fetchTicketTags = async () => {
+      const result = await getTicketTagsAction();
+      console.log({ result });
+      setTags(result);
+    };
+
+    fetchTicketStates();
+    fetchTicketPriorities();
+    fetchTicketTags();
+    fetchAgents();
+    fetchGroups();
+  }, []);
+
+  useEffect(() => {
+    const fetchTicket = async () => {
+      const result = await getTicketAction(id);
+      console.log({ result });
+      setTicket(result);
+    };
+
+    fetchTicket();
+  }, []);
 
   /*
   useEffect(() => {
@@ -97,10 +127,10 @@ export const TicketEdit: FC<TicketEditProps> = ({ id }) => {
     errors: [],
     values: {
       customer: "",
-      group: "",
-      owner: "",
-      priority: "",
-      state: "",
+      group: ticket.group.id?.split("/").pop(),
+      owner: ticket.owner.id?.split("/").pop(),
+      priority: ticket.priority.id?.split("/").pop(),
+      state: ticket.state.id?.split("/").pop(),
       tags: [],
       title: "",
       article: {
@@ -114,7 +144,7 @@ export const TicketEdit: FC<TicketEditProps> = ({ id }) => {
     updateTicketAction,
     initialState,
   );
-  const shouldRender = ticketData && !ticketError;
+  const shouldRender = !!ticket;
 
   return (
     shouldRender && (
@@ -220,7 +250,7 @@ export const TicketEdit: FC<TicketEditProps> = ({ id }) => {
                 label="Priority"
                 formState={formState}
                 getOptions={() =>
-                  priorities?.map((priority: any) => ({
+                  ticketPriorities?.map((priority: any) => ({
                     value: priority.id,
                     label: priority.name,
                   })) ?? []
diff --git a/apps/link/app/(main)/tickets/[id]/notpage.tsx b/apps/link/app/(main)/tickets/[id]/notpage.tsx
deleted file mode 100644
index 192ba0b..0000000
--- a/apps/link/app/(main)/tickets/[id]/notpage.tsx
+++ /dev/null
@@ -1,62 +0,0 @@
-type PageProps = {
-  params: {
-    id: string;
-  };
-};
-
-export default function Page({ params: { id } }: PageProps) {
-  return <div>Page</div>;
-}
-
-/*
-import { GetServerSideProps, GetServerSidePropsContext } from "next";
-import Head from "next/head";
-import useSWR from "swr";
-import { NextPage } from "next";
-import { Grid } from "@mui/material";
-import { TicketDetail } from "../_components/TicketDetail";
-import { TicketEdit } from "../_components/TicketEdit";
-import { getTicketQuery } from "../_graphql/getTicketQuery";
-
-type TicketProps = {
-  id: string;
-};
-
-const Ticket: NextPage<TicketProps> = ({ id }) => {
-  const { data: ticketData, error: ticketError }: any = useSWR(
-    {
-      document: getTicketQuery,
-      variables: { ticketId: `gid://zammad/Ticket/${id}` },
-    },
-    { refreshInterval: 100000 }
-  );
-
-  const shouldRender = !ticketError && ticketData;
-
-  return (
-    <>
-      {shouldRender && (
-        <Grid container spacing={0} sx={{ height: "100vh" }} direction="row">
-          <Grid item sx={{ height: "100vh" }} xs={9}>
-            <TicketDetail ticket={ticketData.ticket} />
-          </Grid>
-          <Grid item xs={3} sx={{ height: "100vh" }}>
-            <TicketEdit ticket={ticketData.ticket} />
-          </Grid>
-        </Grid>
-      )}
-      {ticketError && <div>{ticketError.toString()}</div>}
-    </>
-  );
-};
-
-export const getServerSideProps: GetServerSideProps = async (
-  context: GetServerSidePropsContext
-) => {
-  const { id } = context.query;
-  return { props: { id } };
-};
-
-
-export default Ticket;
-*/
diff --git a/apps/link/app/_actions/groups.ts b/apps/link/app/_actions/groups.ts
new file mode 100644
index 0000000..b531b98
--- /dev/null
+++ b/apps/link/app/_actions/groups.ts
@@ -0,0 +1,16 @@
+"use server";
+
+import { executeREST } from "app/_lib/zammad";
+
+export const getGroupsAction = async () => {
+  const groups = await executeREST({
+    path: "/api/v1/groups",
+  });
+  const allGroups = groups ?? [];
+  const formattedGroups = allGroups.map((group: any) => ({
+    label: group.name,
+    value: `gid://zammad/Group/${group.id}`,
+  }));
+
+  return formattedGroups;
+};
diff --git a/apps/link/app/_actions/overviews.ts b/apps/link/app/_actions/overviews.ts
new file mode 100644
index 0000000..fac3f97
--- /dev/null
+++ b/apps/link/app/_actions/overviews.ts
@@ -0,0 +1,82 @@
+"use server";
+
+import { executeGraphQL } from "app/_lib/zammad";
+import { getTicketOverviewCountsQuery } from "app/_graphql/getTicketOverviewCountsQuery";
+import { getTicketsByOverviewQuery } from "app/_graphql/getTicketsByOverviewQuery";
+
+export const getOverviewTicketCountsAction = async () => {
+  const countResult = await executeGraphQL({
+    query: getTicketOverviewCountsQuery,
+  });
+  const overviews = countResult?.ticketOverviews?.edges;
+  const counts = overviews?.reduce((acc: any, overview: any) => {
+    acc[overview.node.name] = overview.node.ticketCount;
+    return acc;
+  });
+
+  return counts;
+};
+
+export const getOverviewTicketsAction = async (name: string) => {
+  let tickets = [];
+  let error = null;
+
+  if (name === "Recent") {
+    const response = await fetch(
+      `${process.env.ZAMMAD_URL}/api/v1/recent_view`,
+    );
+    const recent = await response.json();
+    console.log({ recent });
+
+    for (const rec of recent) {
+      const res = await fetch(
+        `${process.env.ZAMMAD_URL}/api/v1/tickets/${rec.o_id}`,
+      );
+      const tkt = await res.json();
+      tickets.push({
+        ...tkt,
+        internalId: tkt.id,
+        createdAt: tkt.created_at,
+        updatedAt: tkt.updated_at,
+      });
+    }
+  } else {
+    const overviewLookup = {
+      Assigned: "My Assigned Tickets",
+      Open: "Open Tickets",
+      Urgent: "Escalated Tickets",
+      Unassigned: "Unassigned & Open Tickets",
+    };
+    const fullName = overviewLookup[name];
+    const countResult = await executeGraphQL({
+      query: getTicketOverviewCountsQuery,
+    });
+    const overviewID = countResult?.ticketOverviews?.edges?.find(
+      (overview: any) => overview.node.name === fullName,
+    )?.node?.id;
+
+    console.log({ overviewID });
+
+    const ticketsResult = await executeGraphQL({
+      query: getTicketsByOverviewQuery,
+      variables: { overviewId: overviewID, pageSize: 250 },
+    });
+
+    const edges = ticketsResult?.ticketsByOverview?.edges;
+    if (edges) {
+      tickets = edges.map((edge: any) => edge.node);
+    }
+  }
+
+  const sortedTickets = tickets.sort((a: any, b: any) => {
+    if (a.internalId < b.internalId) {
+      return 1;
+    }
+    if (a.internalId > b.internalId) {
+      return -1;
+    }
+    return 0;
+  });
+
+  return { tickets: sortedTickets, error };
+};
diff --git a/apps/link/app/_actions/search.ts b/apps/link/app/_actions/search.ts
new file mode 100644
index 0000000..8a5b7b2
--- /dev/null
+++ b/apps/link/app/_actions/search.ts
@@ -0,0 +1,12 @@
+"use server";
+import { executeGraphQL } from "app/_lib/zammad";
+import { searchQuery } from "@/app/_graphql/searchQuery";
+
+export const searchAllAction = async (query: string, limit: number) => {
+  const result = await executeGraphQL({
+    query: searchQuery,
+    variables: { search: query, limit },
+  });
+
+  return result?.search;
+};
diff --git a/apps/link/app/_actions/tickets.ts b/apps/link/app/_actions/tickets.ts
index 9eb784b..fadb597 100644
--- a/apps/link/app/_actions/tickets.ts
+++ b/apps/link/app/_actions/tickets.ts
@@ -1,56 +1,78 @@
 "use server";
 
 import { revalidatePath } from "next/cache";
+import { getTicketQuery } from "app/_graphql/getTicketQuery";
+import { getTicketArticlesQuery } from "app/_graphql/getTicketArticlesQuery";
 import { createTicketMutation } from "app/_graphql/createTicketMutation";
 import { updateTicketMutation } from "app/_graphql/updateTicketMutation";
 import { updateTagsMutation } from "app/_graphql/updateTagsMutation";
-// import { executeMutation } from "app/_lib/graphql";
-// import { AddAssetMutation } from "../_graphql/AddAssetMutation";
+import { executeGraphQL, executeREST } from "app/_lib/zammad";
 
 export const createTicketAction = async (
   currentState: any,
   formData: FormData,
 ) => {
-  /*
-
-    const createTicket = async () => {
-    await fetcher({
-      document: createTicketMutation,
-      variables: {
-        input: {
-          ticket,
-        },
-      },
-    });
-    closeDialog();
-    setBody("");
-  };
-
-
   try {
     const ticket = {
+      groupId: formData.get("groupId"),
+      customerId: `gid://zammad/User/3`, // { email: formData.get("customerId") },
       title: formData.get("title"),
+      article: {
+        internal: true,
+        body: formData.get("details"),
+      },
     };
 
-    const result = await executeMutation({
-      project,
-      mutation: AddAssetMutation,
+    console.log({ ticket });
+
+    const result = await executeGraphQL({
+      query: createTicketMutation,
       variables: {
-        input: asset,
+        input: ticket,
       },
     });
 
-    revalidatePath(`/${project}/assets`);
-
+    console.log({ result });
     return {
       ...currentState,
-      values: { ...asset, ...result.addAsset, project },
+      values: ticket,
       success: true,
     };
   } catch (e: any) {
-    return { success: false, message: e?.message ?? "Unknown error" };
+    console.log({ e });
+    return {
+      success: false,
+      values: {},
+      message: e?.message ?? "Unknown error",
+    };
+  }
+};
+
+export const createTicketArticleAction = async (
+  ticketID: string,
+  article: Record<string, any>,
+) => {
+  try {
+    const result = await executeGraphQL({
+      query: updateTicketMutation,
+      variables: {
+        ticketId: `gid://zammad/Ticket/${ticketID}`,
+        input: { article },
+      },
+    });
+
+    console.log({ result });
+    return {
+      result,
+      success: true,
+    };
+  } catch (e: any) {
+    console.log({ e });
+    return {
+      success: false,
+      message: e?.message ?? "Unknown error",
+    };
   }
-   */
 };
 
 export const updateTicketAction = async (
@@ -85,6 +107,24 @@ export const updateTicketAction = async (
    */
 };
 
+export const getTicketAction = async (id: string) => {
+  const ticketData = await executeGraphQL({
+    query: getTicketQuery,
+    variables: { ticketId: `gid://zammad/Ticket/${id}` },
+  });
+
+  return ticketData?.ticket;
+};
+
+export const getTicketArticlesAction = async (id: string) => {
+  const ticketData = await executeGraphQL({
+    query: getTicketArticlesQuery,
+    variables: { ticketId: `gid://zammad/Ticket/${id}` },
+  });
+
+  return ticketData?.ticketArticles;
+};
+
 export const updateTicketTagsAction = async (
   currentState: any,
   formData: FormData,
@@ -116,3 +156,27 @@ export const updateTicketTagsAction = async (
   }
    */
 };
+
+export const getTicketStatesAction = async () => {
+  const states = await executeREST({
+    path: "/api/v1/ticket_states",
+  });
+
+  return states;
+};
+
+export const getTicketTagsAction = async () => {
+  const states = await executeREST({
+    path: "/api/v1/tags",
+  });
+
+  return states;
+};
+
+export const getTicketPrioritiesAction = async () => {
+  const priorities = await executeREST({
+    path: "/api/v1/ticket_priorities",
+  });
+
+  return priorities;
+};
diff --git a/apps/link/app/_actions/users.ts b/apps/link/app/_actions/users.ts
index 934a32a..a5b58e2 100644
--- a/apps/link/app/_actions/users.ts
+++ b/apps/link/app/_actions/users.ts
@@ -1,3 +1,50 @@
 "use server";
 
-const fetchUsersAction = async () => {};
+import { executeREST } from "app/_lib/zammad";
+
+export const getAgentsAction = async () => {
+  const users = await executeREST({
+    path: "/api/v1/users",
+  });
+  const agents = users?.filter((user: any) => user.role_ids.includes(2)) ?? [];
+  const formattedAgents = agents
+    .map((agent: any) => ({
+      label: agent.login,
+      value: `gid://zammad/User/${agent.id}`,
+    }))
+    .sort((a: any, b: any) => a.label.localeCompare(b.label));
+
+  return formattedAgents;
+};
+
+export const getCustomersAction = async () => {
+  const users = await executeREST({
+    path: "/api/v1/users",
+  });
+  console.log({ users });
+  const customers =
+    users?.filter((user: any) => user.role_ids.includes(3)) ?? [];
+  const formattedCustomers = customers
+    .map((customer: any) => ({
+      label: customer.login,
+      value: `gid://zammad/User/${customer.id}`,
+    }))
+    .sort((a: any, b: any) => a.label.localeCompare(b.label));
+
+  return formattedCustomers;
+};
+
+export const getUsersAction = async () => {
+  const users = await executeREST({
+    path: "/api/v1/users",
+  });
+  console.log({ users });
+  const formattedUsers = users
+    .map((customer: any) => ({
+      label: customer.login,
+      value: `gid://zammad/User/${customer.id}`,
+    }))
+    .sort((a: any, b: any) => a.label.localeCompare(b.label));
+
+  return formattedUsers;
+};
diff --git a/apps/link/app/_components/CSRFProvider.tsx b/apps/link/app/_components/CSRFProvider.tsx
new file mode 100644
index 0000000..3e86dc1
--- /dev/null
+++ b/apps/link/app/_components/CSRFProvider.tsx
@@ -0,0 +1,23 @@
+"use client";
+
+import { FC, PropsWithChildren, useEffect } from "react";
+import { useSession } from "next-auth/react";
+
+export const CSRFProvider: FC<PropsWithChildren> = ({ children }) => {
+  const { data: session, status, update } = useSession();
+
+  useEffect(() => {
+    const interval = setInterval(async () => {
+      if (status === "authenticated") {
+        const response = await fetch("/api/v1/users/me");
+        const token = response.headers.get("CSRF-Token");
+        update({ csrfToken: token });
+        console.log({ token });
+      }
+    }, 30000);
+
+    return () => clearInterval(interval);
+  }, [session, status, update]);
+
+  return children;
+};
diff --git a/apps/link/app/_components/MultiProvider.tsx b/apps/link/app/_components/MultiProvider.tsx
index df34a94..e1ef1e5 100644
--- a/apps/link/app/_components/MultiProvider.tsx
+++ b/apps/link/app/_components/MultiProvider.tsx
@@ -5,109 +5,30 @@ import { CssBaseline } from "@mui/material";
 import { CookiesProvider } from "react-cookie";
 import { SessionProvider } from "next-auth/react";
 import { NextAppDirEmotionCacheProvider } from "tss-react/next/appDir";
-import { SWRConfig } from "swr";
-import { GraphQLClient } from "graphql-request";
 import { I18n } from "react-polyglot";
 import { AdapterDateFns } from "@mui/x-date-pickers-pro/AdapterDateFnsV3";
 import { LocalizationProvider } from "@mui/x-date-pickers-pro";
 import { LicenseInfo } from "@mui/x-license";
 import { locales, LeafcutterProvider } from "@link-stack/leafcutter-ui";
+import { CSRFProvider } from "./CSRFProvider";
 
 LicenseInfo.setLicenseKey(
   "c787ac6613c5f2aa0494c4285fe3e9f2Tz04OTY1NyxFPTE3NDYzNDE0ODkwMDAsUz1wcm8sTE09c3Vic2NyaXB0aW9uLEtWPTI=",
 );
 
 export const MultiProvider: FC<PropsWithChildren> = ({ children }) => {
-  const [csrfToken, setCsrfToken] = useState("");
   const origin =
     typeof window !== "undefined" && window.location.origin
       ? window.location.origin
       : null;
-  const client = new GraphQLClient(`${origin}/zammad/graphql`);
   const messages: any = { en: locales.en, fr: locales.fr };
   const locale = "en";
-  const fetchAndCheckAuth = async ({
-    document,
-    variables,
-    url,
-    method,
-    body,
-  }: any) => {
-    const requestHeaders = {
-      "Content-Type": "application/json",
-      Accept: "application/json",
-      "X-CSRF-Token": csrfToken,
-    };
-    let responseData = null;
-    let responseHeaders = new Headers();
-    let responseStatus = null;
-
-    if (document) {
-      const { data, headers, status } = await client.rawRequest(
-        document,
-        variables,
-        requestHeaders,
-      );
-      responseData = data;
-      responseHeaders = headers;
-      responseStatus = status;
-    } else {
-      const res = await fetch(url, {
-        method,
-        headers: requestHeaders,
-        body,
-      });
-      responseData = await res.json();
-      responseHeaders = res.headers;
-      responseStatus = res.status;
-    }
-
-    if (responseStatus !== 200) {
-      const res = await fetch("/zammad/auth/sso", {
-        method: "GET",
-        redirect: "manual",
-      });
-
-      console.log({ checkAuth: res });
-
-      return null;
-    }
-
-    const token = responseHeaders.get("CSRF-Token");
-    setCsrfToken(token);
-
-    return responseData;
-  };
-
-  const multiFetcher = async ({
-    document,
-    variables,
-    url,
-    method,
-    body,
-  }: any) => {
-    let checks = 0;
-    let data = null;
-
-    while (!data && checks < 2) {
-      data = await fetchAndCheckAuth({
-        document,
-        variables,
-        url,
-        method,
-        body,
-      });
-      checks++;
-    }
-
-    return data;
-  };
 
   return (
     <NextAppDirEmotionCacheProvider options={{ key: "css" }}>
       <CssBaseline />
-      <SWRConfig value={{ fetcher: multiFetcher }}>
-        <SessionProvider>
+      <SessionProvider>
+        <CSRFProvider>
           <CookiesProvider>
             <LocalizationProvider dateAdapter={AdapterDateFns}>
               <I18n locale={locale} messages={messages[locale]}>
@@ -115,8 +36,8 @@ export const MultiProvider: FC<PropsWithChildren> = ({ children }) => {
               </I18n>
             </LocalizationProvider>
           </CookiesProvider>
-        </SessionProvider>
-      </SWRConfig>
+        </CSRFProvider>
+      </SessionProvider>
     </NextAppDirEmotionCacheProvider>
   );
 };
diff --git a/apps/link/app/_graphql/createTicketMutation.ts b/apps/link/app/_graphql/createTicketMutation.ts
index fdda589..7cd4971 100644
--- a/apps/link/app/_graphql/createTicketMutation.ts
+++ b/apps/link/app/_graphql/createTicketMutation.ts
@@ -1,7 +1,4 @@
-import { gql } from "graphql-request";
-
-export const createTicketMutation = gql`
-mutation CreateTicket($ticketId: ID!, $input: TicketCreateInput!) {
+export const createTicketMutation = `mutation CreateTicket($input: TicketCreateInput!) {
   ticketCreate(input: $input) {
    ticket {
      id
diff --git a/apps/link/app/_lib/authentication.ts b/apps/link/app/_lib/authentication.ts
index 37a10c7..bad0c6a 100644
--- a/apps/link/app/_lib/authentication.ts
+++ b/apps/link/app/_lib/authentication.ts
@@ -121,16 +121,23 @@ export const authOptions: NextAuthOptions = {
       session.user.roles = token.roles ?? [];
       // @ts-ignore
       session.user.leafcutter = token.leafcutter; // remove
+      // @ts-ignore
+      session.user.zammadCsrfToken = token.zammadCsrfToken;
+
       return session;
     },
-    jwt: async ({ token, user, account, profile, trigger }) => {
+    jwt: async ({ token, user, account, profile, trigger, session }) => {
       if (user) {
         token.roles = (await getUserRoles(user.email)) ?? [];
       }
+
+      if (session && trigger === "update") {
+        token.zammadCsrfToken = session.csrfToken;
+      }
       return token;
     },
   },
-}
+};
 
 export const getServerSession = (
   ...args:
diff --git a/apps/link/app/_lib/zammad.ts b/apps/link/app/_lib/zammad.ts
new file mode 100644
index 0000000..712f8e9
--- /dev/null
+++ b/apps/link/app/_lib/zammad.ts
@@ -0,0 +1,68 @@
+import { getServerSession } from "app/_lib/authentication";
+import { cookies } from "next/headers";
+
+const getHeaders = async () => {
+  const allCookies = cookies().getAll();
+  const session = await getServerSession();
+  const headers = {
+    "Content-Type": "application/json",
+    Accept: "application/json",
+    // @ts-ignore
+    "X-CSRF-Token": session.user.zammadCsrfToken,
+    Cookie: allCookies
+      .map((cookie: any) => `${cookie.name}=${cookie.value}`)
+      .join("; "),
+  };
+
+  return headers;
+};
+
+interface ExecuteGraphQLOptions {
+  query: string;
+  variables?: Record<string, any>;
+}
+
+export const executeGraphQL = async ({
+  query,
+  variables,
+}: ExecuteGraphQLOptions): Promise<any> => {
+  const headers = await getHeaders();
+  const endpoint = `${process.env.ZAMMAD_URL}/graphql`;
+  const body = JSON.stringify({ query, ...(variables && { variables }) });
+  const result = await fetch(endpoint, {
+    headers,
+    body,
+    method: "POST",
+    next: { revalidate: 0 },
+  });
+
+  const { data, errors } = await result.json();
+
+  if (result.status !== 200) {
+    throw new Error(`Error: ${result.status}`);
+  } else if (errors) {
+    throw new Error(`Error: ${JSON.stringify(errors)}`);
+  }
+
+  return data;
+};
+
+interface ExecuteRESTOptions {
+  path: string;
+}
+
+export const executeREST = async ({
+  path,
+}: ExecuteRESTOptions): Promise<any> => {
+  const headers = await getHeaders();
+  const result = await fetch(`${process.env.ZAMMAD_URL}${path}`, {
+    method: "GET",
+    headers,
+  });
+
+  if (result.status !== 200) {
+    throw new Error(`Error: ${result.status}`);
+  }
+
+  return await result.json();
+};
diff --git a/apps/link/middleware.ts b/apps/link/middleware.ts
index e67133b..eee96e2 100644
--- a/apps/link/middleware.ts
+++ b/apps/link/middleware.ts
@@ -10,11 +10,12 @@ const rewriteURL = (
   const destinationURL = request.url.replace(originBaseURL, destinationBaseURL);
   console.log(`Rewriting ${request.url} to ${destinationURL}`);
   const requestHeaders = new Headers(request.headers);
+  //  console.log({ beforeHeaders: requestHeaders });
   for (const [key, value] of Object.entries(headers)) {
     requestHeaders.set(key, value as string);
   }
   requestHeaders.delete("connection");
-
+  //  console.log({ afterHeaders: requestHeaders });
   return NextResponse.rewrite(new URL(destinationURL), {
     request: { headers: requestHeaders },
   });
@@ -35,7 +36,7 @@ const checkRewrites = async (request: NextRequestWithAuth) => {
     const leafcutterRole = roles.includes("admin")
       ? "leafcutter_admin"
       : "leafcutter_user";
-    headers["x-forwarded-roles"] = "admin"; // leafcutterRole;
+    headers["x-forwarded-roles"] = leafcutterRole;
     // headers["secruitytenant"] = "global";
     // headers["x-forwarded-for"] = 'link';
 
diff --git a/packages/bridge-ui/config/users.ts b/packages/bridge-ui/config/users.ts
index 44738e1..2095872 100644
--- a/packages/bridge-ui/config/users.ts
+++ b/packages/bridge-ui/config/users.ts
@@ -1,5 +1,11 @@
 import { ServiceConfig } from "../lib/service";
 
+const getRoles = async () => [
+  { value: "admin", label: "Admin" },
+  { value: "user", label: "User" },
+  { value: "none", label: "None" },
+];
+
 export const usersConfig: ServiceConfig = {
   entity: "users",
   table: "User",
@@ -17,6 +23,13 @@ export const usersConfig: ServiceConfig = {
       required: true,
       size: 12,
     },
+    {
+      name: "role",
+      label: "Role",
+      required: true,
+      getOptions: getRoles,
+      size: 12,
+    },
   ],
   updateFields: [
     { name: "name", label: "Name", required: true, size: 12 },
@@ -47,8 +60,13 @@ export const usersConfig: ServiceConfig = {
       flex: 2,
     },
     {
-      field: "updatedAt",
-      headerName: "Updated At",
+      field: "role",
+      headerName: "Role",
+      flex: 1,
+    },
+    {
+      field: "createdAt",
+      headerName: "Created At",
       valueGetter: (value: any) => new Date(value).toLocaleString(),
       flex: 1,
     },
diff --git a/packages/ui/components/Autocomplete.tsx b/packages/ui/components/Autocomplete.tsx
index 0464d71..2174e7f 100644
--- a/packages/ui/components/Autocomplete.tsx
+++ b/packages/ui/components/Autocomplete.tsx
@@ -7,6 +7,7 @@ type AutocompleteProps = {
   label: string;
   options: any[];
   formState: Record<string, any>;
+  updateFormState: (name: string, value: any) => void;
   disabled?: boolean;
   required?: boolean;
 };
@@ -16,18 +17,21 @@ export const Autocomplete: FC<AutocompleteProps> = ({
   label,
   options,
   formState,
+  updateFormState,
   disabled = false,
   required = false,
 }) => (
   <AutocompleteInternal
     disablePortal
     options={options}
-    defaultValue={formState.values[name]}
+    value={formState.values[name] || ""}
+    onChange={(e: any) => updateFormState?.(name, e.target.id)}
     fullWidth
     size="small"
     renderInput={(params) => (
       <TextField
         {...params}
+        name={name}
         label={label}
         disabled={disabled}
         required={required}