Split ticket and group name fixes

packages/zammad-addon-bridge/src/app/controllers/channels_cdr_signal_controller.rb

@@ -264,6 +264,11 @@ class ChannelsCdrSignalController < ApplicationController
         chat_id: chat_id
       }
 
+      # Store original recipient phone for group tickets to enable ticket splitting
+      if is_group_message
+        cdr_signal_prefs[:original_recipient] = sender_phone_number
+      end
+
       Rails.logger.info "=== CREATING NEW TICKET ==="
       Rails.logger.info "Preferences to be stored:"
       Rails.logger.info "  - channel_id: #{channel.id}"

packages/zammad-addon-bridge/src/app/models/link/setup_split_signal_group.rb

@@ -42,6 +42,8 @@ module Link::SetupSplitSignalGroup
       'chat_id' => original_recipient, # Phone number, NOT group ID
       'original_recipient' => original_recipient
     }
+    # Set article type so Zammad shows Signal reply option
+    child_ticket.create_article_type_id = Ticket::Article::Type.find_by(name: 'cdr_signal')&.id
     child_ticket.save!
 
     Rails.logger.info "Signal split: Ticket ##{child_ticket.number} set up for new group (recipient: #{original_recipient})"