Ticket edit updates
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9 changed files with 297 additions and 352 deletions
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@ -61,113 +61,115 @@ export const TicketDetail: FC<TicketDetailProps> = ({ id }) => {
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const shouldRender = !!ticket && !!ticketArticles;
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return (
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shouldRender && (
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<Box sx={{ height: "100%", width: "100%" }}>
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<MainContainer>
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<ChatContainer>
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<ConversationHeader>
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<ConversationHeader.Content>
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<Box
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sx={{
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width: "100%",
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textAlign: "center",
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fontWeight: "bold",
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}}
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>
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<Typography
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variant="h5"
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<Box sx={{ height: "100%", width: "100%", background: veryLightGray }}>
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{shouldRender && (
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<>
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<MainContainer>
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<ChatContainer>
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<ConversationHeader>
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<ConversationHeader.Content>
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<Box
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sx={{
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fontFamily: poppins.style.fontFamily,
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fontWeight: 700,
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width: "100%",
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textAlign: "center",
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fontWeight: "bold",
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}}
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>
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{ticket.title}
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</Typography>
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<Typography
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variant="h6"
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sx={{
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fontFamily: roboto.style.fontFamily,
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fontWeight: 400,
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<Typography
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variant="h5"
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sx={{
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fontFamily: poppins.style.fontFamily,
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fontWeight: 700,
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}}
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>
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{ticket.title}
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</Typography>
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<Typography
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variant="h6"
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sx={{
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fontFamily: roboto.style.fontFamily,
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fontWeight: 400,
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}}
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>{`Ticket #${ticket.number} (created ${new Date(
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ticket.createdAt,
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).toLocaleDateString()})`}</Typography>
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</Box>
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</ConversationHeader.Content>
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</ConversationHeader>
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<MessageList style={{ marginBottom: 80 }}>
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{ticketArticles.edges.map(({ node: article }: any) => (
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<Message
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key={article.id}
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className={
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article.internal
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? "internal-note"
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: article?.sender?.name === "Agent"
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? "outgoing-message"
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: "incoming-message"
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}
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model={{
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message: article.bodyWithUrls,
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sentTime: article.updated_at,
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sender: article.from,
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direction:
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article.sender === "Agent" ? "outgoing" : "incoming",
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position: "single",
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}}
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>{`Ticket #${ticket.number} (created ${new Date(
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ticket.createdAt,
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).toLocaleDateString()})`}</Typography>
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</Box>
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</ConversationHeader.Content>
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</ConversationHeader>
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<MessageList style={{ marginBottom: 80 }}>
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{ticketArticles.edges.map(({ node: article }: any) => (
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<Message
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key={article.id}
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className={
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article.internal
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? "internal-note"
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: article?.sender?.name === "Agent"
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? "outgoing-message"
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: "incoming-message"
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}
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model={{
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message: article.bodyWithUrls,
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sentTime: article.updated_at,
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sender: article.from,
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direction:
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article.sender === "Agent" ? "outgoing" : "incoming",
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position: "single",
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}}
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/>
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))}
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</MessageList>
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</ChatContainer>
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<Box
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sx={{
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height: 80,
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background: veryLightGray,
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borderTop: `1px solid ${lightGray}`,
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position: "absolute",
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bottom: 0,
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width: "100%",
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zIndex: 1000,
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}}
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>
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<Grid
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container
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spacing={6}
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justifyContent="center"
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alignItems="center"
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alignContent="center"
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sx={{ height: "100%", pt: 6 }}
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/>
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))}
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</MessageList>
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</ChatContainer>
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<Box
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sx={{
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height: 80,
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background: veryLightGray,
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borderTop: `1px solid ${lightGray}`,
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position: "absolute",
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bottom: 0,
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width: "100%",
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zIndex: 1000,
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}}
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>
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<Grid item>
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<Button
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text="Write note to agent"
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color="#FFB620"
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onClick={() => {
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setArticleKind("note");
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setDialogOpen(true);
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}}
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/>
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<Grid
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container
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spacing={6}
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justifyContent="center"
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alignItems="center"
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alignContent="center"
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sx={{ height: "100%", pt: 6 }}
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>
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<Grid item>
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<Button
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text="Write note to agent"
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color="#FFB620"
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onClick={() => {
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setArticleKind("note");
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setDialogOpen(true);
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}}
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/>
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</Grid>
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<Grid item>
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<Button
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text="Reply to ticket"
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kind="primary"
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onClick={() => {
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setArticleKind(firstArticleKind);
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setDialogOpen(true);
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}}
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/>
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</Grid>
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</Grid>
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<Grid item>
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<Button
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text="Reply to ticket"
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kind="primary"
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onClick={() => {
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setArticleKind(firstArticleKind);
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setDialogOpen(true);
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}}
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/>
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</Grid>
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</Grid>
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</Box>
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</MainContainer>
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<ArticleCreateDialog
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ticketID={ticket.internalId}
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open={dialogOpen}
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closeDialog={closeDialog}
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kind={articleKind}
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recipient={recipient}
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/>
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</Box>
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)
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</Box>
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</MainContainer>
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<ArticleCreateDialog
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ticketID={ticket.internalId}
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open={dialogOpen}
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closeDialog={closeDialog}
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kind={articleKind}
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recipient={recipient}
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/>
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</>
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)}
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</Box>
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);
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};
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