diff --git a/.gitignore b/.gitignore
index 0ccc6d5..dfb5312 100644
--- a/.gitignore
+++ b/.gitignore
@@ -1,3 +1,4 @@
 .env
+.env.local
 .next
 node_modules
diff --git a/components/Layout.tsx b/components/Layout.tsx
index 2118178..111227f 100644
--- a/components/Layout.tsx
+++ b/components/Layout.tsx
@@ -4,7 +4,7 @@ import { Sidebar } from "./Sidebar";
 export const Layout = ({ children }) => (
   <Grid container direction="row">
     <Sidebar open />
-    <Grid item sx={{ ml: "300px", width: "100%", height: "100vh" }}>
+    <Grid item sx={{ ml: "270px", width: "100%", height: "100vh" }}>
       {children}
     </Grid>
   </Grid>
diff --git a/components/Sidebar.tsx b/components/Sidebar.tsx
index cdaa9bd..8654f80 100644
--- a/components/Sidebar.tsx
+++ b/components/Sidebar.tsx
@@ -1,16 +1,15 @@
-import { FC } from "react";
+import { FC, useState } from "react";
 import {
   Box,
   Grid,
   Typography,
   List,
-  ListItem,
+  ListItemButton,
   ListItemIcon,
   ListItemText,
+  ListItemSecondaryAction,
   Drawer,
-  Accordion,
-  AccordionSummary,
-  AccordionDetails,
+  Collapse,
 } from "@mui/material";
 import {
   FeaturedPlayList as FeaturedPlayListIcon,
@@ -20,53 +19,119 @@ import {
   Cottage as CottageIcon,
   Settings as SettingsIcon,
 } from "@mui/icons-material";
+import { useRouter } from "next/router";
 import Link from "next/link";
+import Image from "next/image";
+import LinkLogo from "public/link-logo-small.png";
 
-const MenuItem = ({ name, href, Icon, iconSize, indent = 0 }: any) => (
-  <Link href={href} passHref>
-    <ListItem button sx={{ p: 0, pb: 2, pr: indent * 5 }}>
-      <ListItemIcon
-        sx={{
-          color: `white`,
-        }}
-      >
-        <Box
+const openWidth = 270;
+const closedWidth = 100;
+
+const MenuItem = ({
+  name,
+  href,
+  Icon,
+  iconSize,
+  inset = false,
+  selected = false,
+  badge,
+}: any) => (
+  <Link href={href}>
+    <ListItemButton
+      sx={{ p: 0, mb: 1, bl: iconSize === 0 ? "1px solid white" : "inherit" }}
+      selected={selected}
+    >
+      {iconSize > 0 ? (
+        <ListItemIcon
           sx={{
-            width: iconSize,
-            height: iconSize,
-            mr: 0.5,
+            color: `white`,
+            minWidth: 0,
+            mr: 2,
           }}
         >
-          {iconSize > 0 && <Icon />}
+          <Box
+            sx={{
+              width: iconSize,
+              height: iconSize,
+              mr: 0.5,
+              mt: "-4px",
+            }}
+          >
+            <Icon />
+          </Box>
+        </ListItemIcon>
+      ) : (
+        <Box
+          sx={{
+            width: 30,
+            height: "28px",
+            position: "relative",
+            ml: "9px",
+            mr: "1px",
+          }}
+        >
+          <Box
+            sx={{
+              width: "1px",
+              height: "56px",
+              backgroundColor: "white",
+              position: "absolute",
+              left: "3px",
+              top: "-10px",
+            }}
+          />
+          <Box
+            sx={{
+              width: "42px",
+              height: "42px",
+              position: "absolute",
+              top: "-27px",
+              left: "3px",
+              border: "solid 1px #fff",
+              borderColor: "transparent transparent transparent #fff",
+              borderRadius: "60px",
+              rotate: "-35deg",
+            }}
+          />
         </Box>
-
-        <ListItemText
-          primary={
-            <Typography
-              variant="body1"
-              sx={{
-                color: "#fff !important",
-                fontSize: 14,
-                fontFamily: "Roboto",
-                fontWeight: 400,
-                marginLeft: "12px",
-                marginTop: "-1px",
-                textDecoration: "none !important",
-                ">a": {
-                  textDecoration: "none !important",
-                },
-                "a:visited": {
-                  textDecoration: "none !important",
-                },
-                border: 0,
-              }}
-            >
-              {name}
-            </Typography>
-          }
-        />
-      </ListItemIcon>
-    </ListItem>
+      )}
+      <ListItemText
+        inset={inset}
+        primary={
+          <Typography
+            variant="body1"
+            sx={{
+              fontSize: 16,
+              fontFamily: "Roboto",
+              fontWeight: "bold",
+              border: 0,
+              textAlign: "left",
+            }}
+          >
+            {name}
+          </Typography>
+        }
+      />
+      {badge && (
+        <ListItemSecondaryAction>
+          <Typography
+            color="textSecondary"
+            variant="body1"
+            className="badge"
+            sx={{
+              backgroundColor: "#FFB620",
+              color: "black !important",
+              borderRadius: 10,
+              px: 1,
+              fontSize: 12,
+              fontWeight: "bold",
+            }}
+          >
+            {badge}
+          </Typography>
+        </ListItemSecondaryAction>
+      )}
+    </ListItemButton>
   </Link>
 );
 
@@ -74,115 +139,299 @@ interface SidebarProps {
   open: boolean;
 }
 
-export const Sidebar: FC<SidebarProps> = ({ open }) => (
-  <Drawer
-    sx={{ width: 300, flexShrink: 0 }}
-    variant="permanent"
-    anchor="left"
-    open={open}
-    PaperProps={{
-      sx: {
-        width: 300,
-        border: 0,
-      },
-    }}
-  >
-    <Grid
-      container
-      direction="column"
-      justifyContent="space-between"
-      wrap="nowrap"
-      sx={{ backgroundColor: "#25272A", height: "100%", p: 2 }}
+export const Sidebar: FC<SidebarProps> = ({ open }) => {
+  const { pathname } = useRouter();
+  console.log({ pathname });
+  return (
+    <Drawer
+      sx={{ width: open ? openWidth : closedWidth, flexShrink: 0 }}
+      variant="permanent"
+      anchor="left"
+      open={open}
+      PaperProps={{
+        sx: {
+          width: open ? openWidth : closedWidth,
+          border: 0,
+        },
+      }}
     >
-      <Grid item>
-        <Typography variant="h6" sx={{ fontSize: 12, color: "white" }}>
-          Hello
-        </Typography>
-      </Grid>
-      <Grid item>
-        <Typography variant="h2" sx={{ fontSize: 22, color: "white", mb: 1.5 }}>
-          Agent/User
-        </Typography>
-      </Grid>
-      <Grid item>
-        <Box sx={{ height: 1.5, width: "100%", backgroundColor: "white" }} />
-      </Grid>
-      <Grid item container direction="column" sx={{ mt: "6px" }} flexGrow={1}>
-        <List component="nav">
-          <MenuItem name="Home" href="/" Icon={CottageIcon} iconSize={20} />
-          <Accordion
+      <Grid
+        container
+        direction="column"
+        justifyContent="space-between"
+        wrap="nowrap"
+        sx={{ backgroundColor: "#25272A", height: "100%", p: 2 }}
+      >
+        <Grid item container>
+          <Grid item>
+            <Box sx={{ width: "40px", height: "40px" }}>
+              <Image
+                src={LinkLogo}
+                alt="Link logo"
+                width={40}
+                height={40}
+                style={{
+                  objectFit: "cover",
+                  filter: "grayscale(100) brightness(100)",
+                }}
+              />
+            </Box>
+            .
+          </Grid>
+          <Grid item>
+            <Typography
+              variant="h2"
+              sx={{
+                fontSize: 26,
+                color: "white",
+                fontWeight: 700,
+                mt: 1,
+                ml: 0.5,
+                fontFamily: "Poppins",
+              }}
+            >
+              CDR Link
+            </Typography>
+          </Grid>
+        </Grid>
+        <Grid item>
+          <Box
             sx={{
-              backgroundColor: "#25272A",
-              border: 0,
-              m: 0,
-              p: 0,
-              boxShadow: "none",
-              mt: -1,
-              mb: -1,
+              height: "0.5px",
+              width: "100%",
+              backgroundColor: "#666",
+              mb: 1,
+            }}
+          />
+        </Grid>
+        <Grid item>
+          <Typography
+            variant="h6"
+            sx={{ fontSize: 12, color: "#999", fontWeight: "bold" }}
+          >
+            Hello
+          </Typography>
+        </Grid>
+        <Grid item>
+          <Typography
+            variant="h2"
+            sx={{ fontSize: 22, color: "white", mb: 1.5, fontWeight: "bold" }}
+          >
+            Nicholas
+          </Typography>
+        </Grid>
+        <Grid item>
+          <Box
+            sx={{ height: "0.5px", width: "100%", backgroundColor: "#666" }}
+          />
+        </Grid>
+        <Grid item container direction="column" sx={{ mt: "6px" }} flexGrow={1}>
+          <List
+            component="nav"
+            sx={{
+              a: {
+                textDecoration: "none",
+
+                ".MuiListItemButton-root": {
+                  p: 1,
+                  borderRadius: 2,
+                  "&:hover": {
+                    background: "#555",
+                  },
+                  ".MuiTypography-root": {
+                    p: {
+                      color: "#999 !important",
+                      fontSize: 16,
+                    },
+                  },
+                  ".badge": {
+                    p: { fontSize: 12, color: "black !important" },
+                  },
+                },
+                ".Mui-selected": {
+                  background: "#444",
+                  color: "#fff !important",
+                  ".MuiTypography-root": {
+                    p: {
+                      color: "#fff !important",
+                      fontSize: 16,
+                    },
+                  },
+                  ".badge": {
+                    p: { fontSize: 12, color: "black !important" },
+                  },
+                },
+              },
             }}
           >
-            <AccordionSummary sx={{ p: 0, m: 0 }}>
-              <MenuItem
-                name="My tickets"
-                href="/assigned"
-                Icon={FeaturedPlayListIcon}
-                iconSize={20}
-              />
-            </AccordionSummary>
-            <AccordionDetails sx={{ p: 0, mt: -2, ml: "20px" }}>
-              <MenuItem
-                name="Assigned"
-                href="/assigned"
-                Icon={FeaturedPlayListIcon}
-                iconSize={0}
-              />
-              <MenuItem
-                name="Urgent"
-                href="/urgent"
-                Icon={FeaturedPlayListIcon}
-                iconSize={0}
-              />
-              <MenuItem
-                name="Pending"
-                href="/pending"
-                Icon={FeaturedPlayListIcon}
-                iconSize={0}
-              />
-              <MenuItem
-                name="Unassigned"
-                href="/unassigned"
-                Icon={FeaturedPlayListIcon}
-                iconSize={0}
-              />
-            </AccordionDetails>
-          </Accordion>
+            <MenuItem
+              name="Home"
+              href="/"
+              Icon={CottageIcon}
+              iconSize={20}
+              selected={pathname.endsWith("/")}
+            />
+            <MenuItem
+              name="Tickets"
+              href="/tickets/assigned"
+              Icon={FeaturedPlayListIcon}
+              selected={pathname.startsWith("/tickets")}
+              iconSize={20}
+            />
 
-          <MenuItem
-            name="Leafcutter"
-            href="/leafcutter"
-            Icon={AnalyticsIcon}
-            iconSize={20}
-          />
-          <MenuItem
-            name="Profile"
-            href="/profile"
-            Icon={PersonIcon}
-            iconSize={20}
-          />
-          <MenuItem
-            name="Settings"
-            href="/settings"
-            Icon={SettingsIcon}
-            iconSize={20}
-          />
-          <MenuItem
-            name="Logout"
-            href="/logout"
-            Icon={LogoutIcon}
-            iconSize={20}
-          />
-        </List>
+            <Collapse
+              in={pathname.startsWith("/tickets")}
+              timeout="auto"
+              unmountOnExit
+              onClick={undefined}
+            >
+              <List component="div" disablePadding>
+                <MenuItem
+                  name="Assigned"
+                  href="/tickets/assigned"
+                  Icon={FeaturedPlayListIcon}
+                  iconSize={0}
+                  selected={pathname.endsWith("/tickets/assigned")}
+                  badge={3}
+                />
+                <MenuItem
+                  name="Urgent"
+                  href="/tickets/urgent"
+                  Icon={FeaturedPlayListIcon}
+                  iconSize={0}
+                  selected={pathname.endsWith("/tickets/urgent")}
+                  badge={1}
+                />
+                <MenuItem
+                  name="Pending"
+                  href="/tickets/pending"
+                  Icon={FeaturedPlayListIcon}
+                  iconSize={0}
+                  selected={pathname.endsWith("/tickets/pending")}
+                  badge={9}
+                />
+                <MenuItem
+                  name="Unassigned"
+                  href="/tickets/unassigned"
+                  Icon={FeaturedPlayListIcon}
+                  iconSize={0}
+                  selected={pathname.endsWith("/tickets/unnassigned")}
+                  badge={27}
+                />
+                <MenuItem
+                  name="New Ticket UI"
+                  href="/tickets/181"
+                  Icon={SettingsIcon}
+                  iconSize={0}
+                  selected={pathname.endsWith("/tickets/181")}
+                />
+              </List>
+            </Collapse>
+
+            <MenuItem
+              name="Leafcutter"
+              href="/leafcutter"
+              Icon={AnalyticsIcon}
+              iconSize={20}
+              selected={pathname.endsWith("/leafcutter")}
+            />
+            <Collapse
+              in={pathname.startsWith("/leafcutter")}
+              timeout="auto"
+              unmountOnExit
+              onClick={undefined}
+            >
+              <List component="div" disablePadding>
+                <MenuItem
+                  name="Dashboard"
+                  href="/leafcutter"
+                  iconSize={0}
+                  selected={pathname.endsWith("/leafcutter")}
+                />
+
+                <MenuItem
+                  name="Search and Create"
+                  href="/leafcutter/create"
+                  iconSize={0}
+                  selected={pathname.endsWith("/leafcutter/create")}
+                />
+
+                <MenuItem
+                  name="Trends"
+                  href="/leafcutter/trends"
+                  iconSize={0}
+                  selected={pathname.endsWith("/leafcutter/trends")}
+                />
+
+                <MenuItem
+                  name="FAQ"
+                  href="/leafcutter/faq"
+                  iconSize={0}
+                  selected={pathname.endsWith("/leafcutter/faq")}
+                />
+
+                <MenuItem
+                  name="About"
+                  href="/leafcutter/about"
+                  Icon={AnalyticsIcon}
+                  iconSize={0}
+                  selected={pathname.endsWith("/leafcutter/about")}
+                />
+              </List>
+            </Collapse>
+            <MenuItem
+              name="Profile"
+              href="/profile"
+              Icon={PersonIcon}
+              iconSize={20}
+              selected={pathname.endsWith("/profile")}
+            />
+            <MenuItem
+              name="Admin"
+              href="/admin/zammad"
+              Icon={SettingsIcon}
+              iconSize={20}
+            />
+            <Collapse
+              in={pathname.startsWith("/admin/")}
+              timeout="auto"
+              unmountOnExit
+              onClick={undefined}
+            >
+              <List component="div" disablePadding>
+                <MenuItem
+                  name="Zammad Settings"
+                  href="/admin/zammad"
+                  Icon={FeaturedPlayListIcon}
+                  iconSize={0}
+                  selected={pathname.endsWith("/admin/zammad")}
+                />
+                <MenuItem
+                  name="Metamigo"
+                  href="/admin/metamigo"
+                  Icon={FeaturedPlayListIcon}
+                  iconSize={0}
+                  selected={pathname.endsWith("/admin/metamigo")}
+                />
+                <MenuItem
+                  name="Label Studio"
+                  href="/admin/label-studio"
+                  Icon={FeaturedPlayListIcon}
+                  iconSize={0}
+                  selected={pathname.endsWith("/admin/label-studio")}
+                />
+              </List>
+            </Collapse>
+
+            <MenuItem
+              name="Logout"
+              href="/logout"
+              Icon={LogoutIcon}
+              iconSize={20}
+            />
+          </List>
+        </Grid>
       </Grid>
-    </Grid>
-  </Drawer>
-);
+    </Drawer>
+  );
+};
diff --git a/components/TicketDetail.tsx b/components/TicketDetail.tsx
new file mode 100644
index 0000000..db8f2fd
--- /dev/null
+++ b/components/TicketDetail.tsx
@@ -0,0 +1,79 @@
+import { FC, useEffect } from "react";
+import { Grid, Box, Typography } from "@mui/material";
+import "@chatscope/chat-ui-kit-styles/dist/default/styles.min.css";
+import {
+  MainContainer,
+  ChatContainer,
+  MessageList,
+  Message,
+  MessageInput,
+  Conversation,
+  ConversationHeader,
+} from "@chatscope/chat-ui-kit-react";
+
+interface TicketDetailProps {
+  ticket: any;
+  articles: any[];
+}
+
+export const TicketDetail: FC<TicketDetailProps> = ({ ticket, articles }) => {
+  console.log({ here: "here", ticket });
+  return (
+    <MainContainer>
+      <ChatContainer>
+        <ConversationHeader>
+          <ConversationHeader.Content>
+            <Box
+              sx={{
+                width: "100%",
+
+                textAlign: "center",
+                fontWeight: "bold",
+              }}
+            >
+              <Typography
+                variant="h5"
+                sx={{ fontFamily: "Poppins", fontWeight: 700 }}
+              >
+                {ticket.title}
+              </Typography>
+              <Typography
+                variant="h6"
+                sx={{ fontFamily: "Roboto", fontWeight: 400 }}
+              >{`Ticket #${ticket.number} (created ${new Date(
+                ticket.created_at
+              ).toLocaleDateString()})`}</Typography>
+            </Box>
+          </ConversationHeader.Content>
+        </ConversationHeader>
+        <MessageList>
+          {articles.map((article: any) => (
+            <Message
+              className={
+                article.internal
+                  ? "internal-note"
+                  : article.sender === "Agent"
+                  ? "outgoing-message"
+                  : "incoming-message"
+              }
+              model={{
+                message: article.body.replace(/<div>*<br>*<div>/g, ""),
+                sentTime: article.updated_at,
+                sender: article.from,
+                direction: article.sender === "Agent" ? "outgoing" : "incoming",
+                position: "last",
+                type: "html",
+              }}
+            />
+          ))}
+        </MessageList>
+        {/* <MessageInput
+          placeholder="Type message here"
+          sendOnReturnDisabled
+          attachButton={false}
+          sendButton={false}
+            /> */}
+      </ChatContainer>
+    </MainContainer>
+  );
+};
diff --git a/components/TicketEdit.tsx b/components/TicketEdit.tsx
new file mode 100644
index 0000000..a59d19d
--- /dev/null
+++ b/components/TicketEdit.tsx
@@ -0,0 +1,75 @@
+import { FC, useEffect } from "react";
+import { Grid, Box, Typography, TextField } from "@mui/material";
+import "@chatscope/chat-ui-kit-styles/dist/default/styles.min.css";
+import {
+  MainContainer,
+  ChatContainer,
+  MessageList,
+  Message,
+  MessageInput,
+  Conversation,
+  ConversationHeader,
+} from "@chatscope/chat-ui-kit-react";
+
+interface TicketEditProps {
+  ticket: any;
+}
+
+export const TicketEdit: FC<TicketEditProps> = ({ ticket }) => {
+  return (
+    <Box sx={{ height: "100vh", background: "#ddd", p: 2 }}>
+      <Grid container direction="column" spacing={3}>
+        <Grid item>
+          <TextField
+            label="Group"
+            size="small"
+            sx={{
+              width: "100%",
+              fieldset: { backgroundColor: "white" },
+            }}
+          />
+        </Grid>
+        <Grid item>
+          <TextField
+            label="Owner"
+            size="small"
+            sx={{
+              width: "100%",
+              fieldset: { backgroundColor: "white" },
+            }}
+          />
+        </Grid>
+        <Grid item>
+          <TextField
+            label="State"
+            size="small"
+            sx={{
+              width: "100%",
+              fieldset: { backgroundColor: "white" },
+            }}
+          />
+        </Grid>
+        <Grid item>
+          <TextField
+            label="Priority"
+            size="small"
+            sx={{
+              width: "100%",
+              fieldset: { backgroundColor: "white" },
+            }}
+          />
+        </Grid>
+        <Grid item>
+          <TextField
+            label="Tags"
+            size="small"
+            sx={{
+              width: "100%",
+              fieldset: { backgroundColor: "white" },
+            }}
+          />
+        </Grid>
+      </Grid>
+    </Box>
+  );
+};
diff --git a/components/ZammadWrapper.tsx b/components/ZammadWrapper.tsx
index edaec8d..db5c08e 100644
--- a/components/ZammadWrapper.tsx
+++ b/components/ZammadWrapper.tsx
@@ -29,6 +29,9 @@ export const ZammadWrapper: FC<ZammadWrapperProps> = ({
           // @ts-ignore
           linkElement.contentDocument.querySelector("#navigation").style =
             "display: none";
+          // @ts-ignore
+          linkElement.contentDocument.querySelector("body").style =
+            "font-family: Arial";
 
           if (hideSidebar) {
             // @ts-ignore
diff --git a/next.config.js b/next.config.js
index c160bd0..0187de3 100644
--- a/next.config.js
+++ b/next.config.js
@@ -3,7 +3,15 @@ module.exports = {
     locales: ["en", "fr"],
     defaultLocale: "en",
   },
-
+  async redirects() {
+    return [
+      {
+        source: "/zammad#ticket/zoom/:path*",
+        destination: "/ticket/:path*",
+        permanent: true,
+      },
+    ];
+  },
   rewrites: async () => ({
     fallback: [
       {
diff --git a/package-lock.json b/package-lock.json
index 78e93a3..baad371 100644
--- a/package-lock.json
+++ b/package-lock.json
@@ -8,6 +8,8 @@
       "name": "link-shell",
       "version": "0.0.1",
       "dependencies": {
+        "@chatscope/chat-ui-kit-react": "^1.9.8",
+        "@chatscope/chat-ui-kit-styles": "^1.4.0",
         "@emotion/cache": "^11.10.5",
         "@emotion/react": "^11.10.5",
         "@emotion/server": "^11.10.0",
@@ -16,28 +18,28 @@
         "@fontsource/poppins": "^4.5.10",
         "@fontsource/roboto": "^4.5.8",
         "@mui/icons-material": "^5",
-        "@mui/lab": "^5.0.0-alpha.110",
+        "@mui/lab": "^5.0.0-alpha.112",
         "@mui/material": "^5",
-        "@mui/x-data-grid-pro": "^5.17.14",
-        "@mui/x-date-pickers-pro": "^5.0.9",
+        "@mui/x-data-grid-pro": "^5.17.15",
+        "@mui/x-date-pickers-pro": "^5.0.10",
         "date-fns": "^2.29.3",
         "http-proxy-middleware": "^2.0.6",
-        "material-ui-popup-state": "^4.1.0",
+        "material-ui-popup-state": "^5.0.3",
         "next": "^13.0",
-        "next-auth": "^4.17.0",
+        "next-auth": "^4.18.6",
         "next-http-proxy-middleware": "^1.2.5",
         "react": "^18",
         "react-dom": "^18",
         "react-iframe": "^1.8.5",
         "react-polyglot": "^0.7.2",
-        "swr": "^1.3.0"
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-      "version": "1.3.0",
-      "resolved": "https://registry.npmjs.org/swr/-/swr-1.3.0.tgz",
-      "integrity": "sha512-dkghQrOl2ORX9HYrMDtPa7LTVHJjCTeZoB1dqTbnnEDlSvN8JEKpYIYurDfvbQFUUS8Cg8PceFVZNkW0KNNYPw==",
-      "requires": {}
+      "version": "2.0.0",
+      "resolved": "https://registry.npmjs.org/swr/-/swr-2.0.0.tgz",
+      "integrity": "sha512-IhUx5yPkX+Fut3h0SqZycnaNLXLXsb2ECFq0Y29cxnK7d8r7auY2JWNbCW3IX+EqXUg3rwNJFlhrw5Ye/b6k7w==",
+      "requires": {
+        "use-sync-external-store": "^1.2.0"
+      }
     },
     "synckit": {
       "version": "0.8.4",
@@ -10251,9 +10400,9 @@
       "dev": true
     },
     "typescript": {
-      "version": "4.9.3",
-      "resolved": "https://registry.npmjs.org/typescript/-/typescript-4.9.3.tgz",
-      "integrity": "sha512-CIfGzTelbKNEnLpLdGFgdyKhG23CKdKgQPOBc+OUNrkJ2vr+KSzsSV5kq5iWhEQbok+quxgGzrAtGWCyU7tHnA==",
+      "version": "4.9.4",
+      "resolved": "https://registry.npmjs.org/typescript/-/typescript-4.9.4.tgz",
+      "integrity": "sha512-Uz+dTXYzxXXbsFpM86Wh3dKCxrQqUcVMxwU54orwlJjOpO3ao8L7j5lH+dWfTwgCwIuM9GQ2kvVotzYJMXTBZg==",
       "dev": true
     },
     "unbox-primitive": {
@@ -10285,6 +10434,12 @@
         "punycode": "^2.1.0"
       }
     },
+    "use-sync-external-store": {
+      "version": "1.2.0",
+      "resolved": "https://registry.npmjs.org/use-sync-external-store/-/use-sync-external-store-1.2.0.tgz",
+      "integrity": "sha512-eEgnFxGQ1Ife9bzYs6VLi8/4X6CObHMw9Qr9tPY43iKwsPw8xE8+EFsf/2cFZ5S3esXgpWgtSCtLNS41F+sKPA==",
+      "requires": {}
+    },
     "util-deprecate": {
       "version": "1.0.2",
       "resolved": "https://registry.npmjs.org/util-deprecate/-/util-deprecate-1.0.2.tgz",
diff --git a/package.json b/package.json
index 9a63b51..02d3439 100644
--- a/package.json
+++ b/package.json
@@ -9,6 +9,8 @@
     "lint": "next lint"
   },
   "dependencies": {
+    "@chatscope/chat-ui-kit-react": "^1.9.8",
+    "@chatscope/chat-ui-kit-styles": "^1.4.0",
     "@emotion/cache": "^11.10.5",
     "@emotion/react": "^11.10.5",
     "@emotion/server": "^11.10.0",
@@ -17,28 +19,28 @@
     "@fontsource/poppins": "^4.5.10",
     "@fontsource/roboto": "^4.5.8",
     "@mui/icons-material": "^5",
-    "@mui/lab": "^5.0.0-alpha.110",
+    "@mui/lab": "^5.0.0-alpha.112",
     "@mui/material": "^5",
-    "@mui/x-data-grid-pro": "^5.17.14",
-    "@mui/x-date-pickers-pro": "^5.0.9",
+    "@mui/x-data-grid-pro": "^5.17.15",
+    "@mui/x-date-pickers-pro": "^5.0.10",
     "date-fns": "^2.29.3",
     "http-proxy-middleware": "^2.0.6",
-    "material-ui-popup-state": "^4.1.0",
+    "material-ui-popup-state": "^5.0.3",
     "next": "^13.0",
-    "next-auth": "^4.17.0",
+    "next-auth": "^4.18.6",
     "next-http-proxy-middleware": "^1.2.5",
     "react": "^18",
     "react-dom": "^18",
     "react-iframe": "^1.8.5",
     "react-polyglot": "^0.7.2",
-    "swr": "^1.3.0"
+    "swr": "^2.0.0"
   },
   "devDependencies": {
     "@babel/core": "^7.20.5",
     "@types/react": "^18",
     "@types/uuid": "^9.0.0",
     "babel-loader": "^9.1.0",
-    "eslint": "^8.28.0",
+    "eslint": "^8.29.0",
     "eslint-config-airbnb": "^19.0.4",
     "eslint-config-next": "^13.0.6",
     "eslint-config-prettier": "^8.5.0",
@@ -46,6 +48,6 @@
     "eslint-plugin-jsx-a11y": "^6.6.1",
     "eslint-plugin-prettier": "^4.2.1",
     "eslint-plugin-react": "^7.31.11",
-    "typescript": "^4.9.3"
+    "typescript": "^4.9.4"
   }
 }
diff --git a/pages/admin/label-studio.tsx b/pages/admin/label-studio.tsx
new file mode 100644
index 0000000..af98d2e
--- /dev/null
+++ b/pages/admin/label-studio.tsx
@@ -0,0 +1,30 @@
+import Head from "next/head";
+import { Grid } from "@mui/material";
+import { Layout } from "components/Layout";
+import Iframe from "react-iframe";
+
+const Metamigo = () => (
+  <Layout>
+    <Head>
+      <title>Link Shell</title>
+    </Head>
+    <Grid
+      container
+      spacing={0}
+      sx={{ height: "100%", width: "100%" }}
+      direction="column"
+    >
+      <Grid item sx={{ height: "100vh", width: "100%" }}>
+        <Iframe
+          id="link"
+          url={"https://quepasa.link.smex.org"}
+          width="100%"
+          height="100%"
+          frameBorder={0}
+        />
+      </Grid>
+    </Grid>
+  </Layout>
+);
+
+export default Metamigo;
diff --git a/pages/admin/metamigo.tsx b/pages/admin/metamigo.tsx
new file mode 100644
index 0000000..170a1fc
--- /dev/null
+++ b/pages/admin/metamigo.tsx
@@ -0,0 +1,30 @@
+import Head from "next/head";
+import { Grid } from "@mui/material";
+import { Layout } from "components/Layout";
+import Iframe from "react-iframe";
+
+const Metamigo = () => (
+  <Layout>
+    <Head>
+      <title>Link Shell</title>
+    </Head>
+    <Grid
+      container
+      spacing={0}
+      sx={{ height: "100%", width: "100%" }}
+      direction="column"
+    >
+      <Grid item sx={{ height: "100vh", width: "100%" }}>
+        <Iframe
+          id="link"
+          url={"https://sigarillo.link.smex.org"}
+          width="100%"
+          height="100%"
+          frameBorder={0}
+        />
+      </Grid>
+    </Grid>
+  </Layout>
+);
+
+export default Metamigo;
diff --git a/pages/settings.tsx b/pages/admin/zammad.tsx
similarity index 100%
rename from pages/settings.tsx
rename to pages/admin/zammad.tsx
diff --git a/pages/leafcutter/about.tsx b/pages/leafcutter/about.tsx
new file mode 100644
index 0000000..dbe11c0
--- /dev/null
+++ b/pages/leafcutter/about.tsx
@@ -0,0 +1,36 @@
+import { useState } from "react";
+import Head from "next/head";
+import { Grid, Button } from "@mui/material";
+import { Layout } from "components/Layout";
+import Iframe from "react-iframe";
+
+const Leafcutter = () => {
+  const [leafcutterURL, setLeafcutterURL] = useState(
+    "https://lc.digiresilience.org/about"
+  );
+  return (
+    <Layout>
+      <Head>
+        <title>Link Shell</title>
+      </Head>
+      <Grid
+        container
+        spacing={0}
+        sx={{ height: "100%", width: "100%" }}
+        direction="column"
+      >
+        <Grid item sx={{ height: "100vh", width: "100%" }}>
+          <Iframe
+            id="link"
+            url={leafcutterURL}
+            width="100%"
+            height="100%"
+            frameBorder={0}
+          />
+        </Grid>
+      </Grid>
+    </Layout>
+  );
+};
+
+export default Leafcutter;
diff --git a/pages/leafcutter/create.tsx b/pages/leafcutter/create.tsx
new file mode 100644
index 0000000..f58f118
--- /dev/null
+++ b/pages/leafcutter/create.tsx
@@ -0,0 +1,36 @@
+import { useState } from "react";
+import Head from "next/head";
+import { Grid, Button } from "@mui/material";
+import { Layout } from "components/Layout";
+import Iframe from "react-iframe";
+
+const Leafcutter = () => {
+  const [leafcutterURL, setLeafcutterURL] = useState(
+    "https://lc.digiresilience.org/create"
+  );
+  return (
+    <Layout>
+      <Head>
+        <title>Link Shell</title>
+      </Head>
+      <Grid
+        container
+        spacing={0}
+        sx={{ height: "100%", width: "100%" }}
+        direction="column"
+      >
+        <Grid item sx={{ height: "100vh", width: "100%" }}>
+          <Iframe
+            id="link"
+            url={leafcutterURL}
+            width="100%"
+            height="100%"
+            frameBorder={0}
+          />
+        </Grid>
+      </Grid>
+    </Layout>
+  );
+};
+
+export default Leafcutter;
diff --git a/pages/leafcutter/faq.tsx b/pages/leafcutter/faq.tsx
new file mode 100644
index 0000000..a8b5b97
--- /dev/null
+++ b/pages/leafcutter/faq.tsx
@@ -0,0 +1,36 @@
+import { useState } from "react";
+import Head from "next/head";
+import { Grid, Button } from "@mui/material";
+import { Layout } from "components/Layout";
+import Iframe from "react-iframe";
+
+const Leafcutter = () => {
+  const [leafcutterURL, setLeafcutterURL] = useState(
+    "https://lc.digiresilience.org/faq"
+  );
+  return (
+    <Layout>
+      <Head>
+        <title>Link Shell</title>
+      </Head>
+      <Grid
+        container
+        spacing={0}
+        sx={{ height: "100%", width: "100%" }}
+        direction="column"
+      >
+        <Grid item sx={{ height: "100vh", width: "100%" }}>
+          <Iframe
+            id="link"
+            url={leafcutterURL}
+            width="100%"
+            height="100%"
+            frameBorder={0}
+          />
+        </Grid>
+      </Grid>
+    </Layout>
+  );
+};
+
+export default Leafcutter;
diff --git a/pages/leafcutter.tsx b/pages/leafcutter/index.tsx
similarity index 100%
rename from pages/leafcutter.tsx
rename to pages/leafcutter/index.tsx
diff --git a/pages/leafcutter/trends.tsx b/pages/leafcutter/trends.tsx
new file mode 100644
index 0000000..a2ba6ce
--- /dev/null
+++ b/pages/leafcutter/trends.tsx
@@ -0,0 +1,36 @@
+import { useState } from "react";
+import Head from "next/head";
+import { Grid, Button } from "@mui/material";
+import { Layout } from "components/Layout";
+import Iframe from "react-iframe";
+
+const Leafcutter = () => {
+  const [leafcutterURL, setLeafcutterURL] = useState(
+    "https://lc.digiresilience.org/trends"
+  );
+  return (
+    <Layout>
+      <Head>
+        <title>Link Shell</title>
+      </Head>
+      <Grid
+        container
+        spacing={0}
+        sx={{ height: "100%", width: "100%" }}
+        direction="column"
+      >
+        <Grid item sx={{ height: "100vh", width: "100%" }}>
+          <Iframe
+            id="link"
+            url={leafcutterURL}
+            width="100%"
+            height="100%"
+            frameBorder={0}
+          />
+        </Grid>
+      </Grid>
+    </Layout>
+  );
+};
+
+export default Leafcutter;
diff --git a/pages/tickets/[...id].tsx b/pages/tickets/[...id].tsx
new file mode 100644
index 0000000..7d1fc84
--- /dev/null
+++ b/pages/tickets/[...id].tsx
@@ -0,0 +1,54 @@
+import Head from "next/head";
+import { NextPage, GetServerSideProps, GetServerSidePropsContext } from "next";
+import { Grid, Box } from "@mui/material";
+import { Layout } from "components/Layout";
+import { TicketDetail } from "components/TicketDetail";
+import { TicketEdit } from "components/TicketEdit";
+
+const Link: NextPage = ({ ticket, articles }: any) => (
+  <Layout>
+    <Head>
+      <title>Link Shell</title>
+    </Head>
+    <Grid container spacing={0} sx={{ height: "100vh" }} direction="row">
+      <Grid item sx={{ height: "100vh" }} xs={10}>
+        <TicketDetail ticket={ticket} articles={articles} />
+      </Grid>
+      <Grid item xs={2} sx={{ height: "100vh" }}>
+        <TicketEdit ticket={ticket} />
+      </Grid>
+    </Grid>
+  </Layout>
+);
+
+export const getServerSideProps: GetServerSideProps = async (
+  context: GetServerSidePropsContext
+) => {
+  const {
+    params: { id },
+  } = context;
+  const baseURL = "https://help.cdr.link/api/v1";
+  const token = process.env.ZAMMAD_TOKEN;
+  const headers = { Authorization: `Token ${token}` };
+  const rawTicket = await fetch(`${baseURL}/tickets/${id}`, {
+    headers,
+  });
+  const ticket = await rawTicket.json();
+  const rawArticles = await fetch(
+    `${baseURL}/ticket_articles/by_ticket/${id}`,
+    {
+      headers,
+    }
+  );
+  const articles = await rawArticles.json();
+
+  console.log({ ticket, articles });
+
+  return {
+    props: {
+      ticket,
+      articles,
+    },
+  };
+};
+export default Link;
diff --git a/pages/assigned.tsx b/pages/tickets/assigned.tsx
similarity index 100%
rename from pages/assigned.tsx
rename to pages/tickets/assigned.tsx
diff --git a/pages/pending.tsx b/pages/tickets/pending.tsx
similarity index 100%
rename from pages/pending.tsx
rename to pages/tickets/pending.tsx
diff --git a/pages/unassigned.tsx b/pages/tickets/unassigned.tsx
similarity index 100%
rename from pages/unassigned.tsx
rename to pages/tickets/unassigned.tsx
diff --git a/pages/urgent.tsx b/pages/tickets/urgent.tsx
similarity index 100%
rename from pages/urgent.tsx
rename to pages/tickets/urgent.tsx
diff --git a/public/link-logo-small.png b/public/link-logo-small.png
new file mode 100644
index 0000000..7de12ef
Binary files /dev/null and b/public/link-logo-small.png differ
diff --git a/styles/global.css b/styles/global.css
index 4109f02..dbde786 100644
--- a/styles/global.css
+++ b/styles/global.css
@@ -3,3 +3,76 @@ body {
   overscroll-behavior-y: none;
   text-size-adjust: none;
 }
+
+.internal-note .cs-message__content {
+  background-color: #FFB62088 !important;
+  border: 2px solid #FFB620 !important;
+  border-radius: 0 !important;
+  margin: 12px;
+  font-family: Roboto !important;
+  font-size: 16px !important;
+  padding: 20px !important;
+}
+
+.incoming-message .cs-message__content {
+  color: white !important;
+  background-color: #43CC47 !important;
+  border-radius: 14px !important;
+  margin: 12px;
+  font-family: Roboto !important;
+  font-size: 16px !important;
+  padding: 20px !important;
+}
+
+.outgoing-message .cs-message__content {
+  color: white !important;
+  background-color: #1982FC !important;
+  border-radius: 14px !important;
+  margin: 12px;
+  font-family: Roboto !important;
+  font-size: 16px !important;
+  padding: 20px !important;
+}
+
+.incoming-message .cs-message__content a {
+  color: white !important;
+}
+
+.outgoing-message .cs-message__content a {
+  color: white !important;
+}
+
+.cs-message-input__content-editor-wrapper {
+  background-color: white !important;
+  border: 1px solid #ccc !important;
+  margin: 10px !important;
+}
+
+.cs-message-input__content-editor-container {
+  background-color: white !important;
+}
+
+.cs-message-input__content-editor {
+  background-color: white !important;
+  font-family: Roboto !important;
+}
+
+.cs-conversation-header {
+  background-color: #ddd !important;
+  border: 0 !important;
+  padding: 20px !important;
+  border-bottom: 1px solid #ccc !important;
+}
+
+.cs-message-list {
+  background-color: #eee !important;
+}
+
+.cs-message-input {
+  background-color: #dfdfdf !important;
+}
+
+.cs-main-container {
+  border: 0 !important;
+  border-right: 1px solid #ccc !important;
+}