Add Signal group ticket split compatibility

packages/zammad-addon-bridge/src/app/models/link/setup_split_signal_group.rb

@@ -0,0 +1,49 @@
+# frozen_string_literal: true
+
+module Link::SetupSplitSignalGroup
+  extend ActiveSupport::Concern
+
+  included do
+    after_create :setup_signal_group_for_split_ticket
+  end
+
+  private
+
+  def setup_signal_group_for_split_ticket
+    # Only if auto-groups enabled
+    return unless ENV['BRIDGE_SIGNAL_AUTO_GROUPS'].to_s.downcase == 'true'
+
+    # Only child links (splits create child->parent links)
+    return unless link_type_id == Link::Type.find_by(name: 'child')&.id
+
+    # Only Ticket-to-Ticket links
+    ticket_object_id = Link::Object.find_by(name: 'Ticket')&.id
+    return unless link_object_source_id == ticket_object_id
+    return unless link_object_target_id == ticket_object_id
+
+    child_ticket = Ticket.find_by(id: link_object_source_value)
+    parent_ticket = Ticket.find_by(id: link_object_target_value)
+    return unless child_ticket && parent_ticket
+
+    # Only if parent has Signal group (chat_id starts with "group.")
+    parent_signal_prefs = parent_ticket.preferences&.dig('cdr_signal')
+    return unless parent_signal_prefs.present?
+    return unless parent_signal_prefs['chat_id']&.start_with?('group.')
+
+    original_recipient = parent_signal_prefs['original_recipient']
+    return unless original_recipient.present?
+
+    # Set up child for lazy group creation:
+    # chat_id = phone number triggers new group on first message
+    child_ticket.preferences ||= {}
+    child_ticket.preferences['channel_id'] = parent_ticket.preferences['channel_id']
+    child_ticket.preferences['cdr_signal'] = {
+      'bot_token' => parent_signal_prefs['bot_token'],
+      'chat_id' => original_recipient, # Phone number, NOT group ID
+      'original_recipient' => original_recipient
+    }
+    child_ticket.save!
+
+    Rails.logger.info "Signal split: Ticket ##{child_ticket.number} set up for new group (recipient: #{original_recipient})"
+  end
+end

packages/zammad-addon-bridge/src/config/initializers/cdr_signal.rb

@@ -5,6 +5,11 @@ Rails.application.config.after_initialize do
     include Ticket::Article::EnqueueCommunicateCdrSignalJob
   end
 
+  # Handle Signal group setup for split tickets
+  class Link
+    include Link::SetupSplitSignalGroup
+  end
+
   icon = File.read('public/assets/images/icons/cdr_signal.svg')
   doc = File.open('public/assets/images/icons.svg') { |f| Nokogiri::XML(f) }
   if !doc.at_css('#icon-cdr-signal')
@@ -15,4 +20,3 @@ Rails.application.config.after_initialize do
   end
   File.write('public/assets/images/icons.svg', doc.to_xml)
 end
-