71 lines
2 KiB
Markdown
71 lines
2 KiB
Markdown
|
|
# zammad-addon-metamigo
|
||
|
|
|
||
|
|
An addon that adds [metamigo](https://gitlab.com/digiresilience/link/metamigo) channels to Zammad.
|
||
|
|
|
||
|
|
## Channels
|
||
|
|
|
||
|
|
This channel creates a three channels: "Voice", "Signal" and "Whatsapp".
|
||
|
|
|
||
|
|
To submit a ticket: make a POST to the Submission Endpoint with the header
|
||
|
|
`Authorization: SUBMISSION_TOKEN`.
|
||
|
|
|
||
|
|
The payload for the Voice channel must be a json object with the keys:
|
||
|
|
|
||
|
|
- `startTime` - string containing ISO date
|
||
|
|
- `endTime` - string containing ISO date
|
||
|
|
- `to` - fully qualified phone number
|
||
|
|
- `from` - fully qualified phone number
|
||
|
|
- `duration` - string containing the recording duration
|
||
|
|
- `callSid` - the unique identifier for the call
|
||
|
|
- `recording` - string base64 encoded binary of the recording
|
||
|
|
- `mimeType` - string of the binary mime-type
|
||
|
|
|
||
|
|
The payload for the Signal channel must be a json object with the keys:
|
||
|
|
|
||
|
|
- TBD
|
||
|
|
|
||
|
|
The payload for the Whatsapp channel must be a json object with the keys:
|
||
|
|
|
||
|
|
- TBD
|
||
|
|
|
||
|
|
## Development
|
||
|
|
|
||
|
|
1. Edit the files in `src/`
|
||
|
|
|
||
|
|
Migration files should go in `src/db/addon/CHANNEL_NAME` ([see this post](https://community.zammad.org/t/automating-creation-of-custom-object-attributes/3831/2?u=abelxluck))
|
||
|
|
|
||
|
|
2. Update version and changelog in `metamigo-skeleton.szpm`
|
||
|
|
3. Build a new package `make`
|
||
|
|
|
||
|
|
This outputs `dist/metamigo-vXXX.szpm`
|
||
|
|
|
||
|
|
4. Install the szpm using the zammad package manager.
|
||
|
|
|
||
|
|
5. Repeat
|
||
|
|
|
||
|
|
### Create a new migration
|
||
|
|
|
||
|
|
Included is a helper script to create new migrations. You must have the python
|
||
|
|
`inflection` library installed.
|
||
|
|
|
||
|
|
- debian/ubuntu: `apt install python3-inflection`
|
||
|
|
- pip: `pip install --user inflection`
|
||
|
|
- or create your own venv
|
||
|
|
|
||
|
|
To make a new migration simply run:
|
||
|
|
|
||
|
|
```
|
||
|
|
make new-migration
|
||
|
|
```
|
||
|
|
|
||
|
|
## License
|
||
|
|
|
||
|
|
[](https://gitlab.com/digiresilience/link/zamamd-addon-metamigo/blob/master/LICENSE.md)
|
||
|
|
|
||
|
|
This is a free software project licensed under the GNU Affero General
|
||
|
|
Public License v3.0 (GNU AGPLv3) by [The Center for Digital
|
||
|
|
Resilience](https://digiresilience.org) and [Guardian
|
||
|
|
Project](https://guardianproject.info).
|
||
|
|
|
||
|
|
🐻
|