link-stack/apps/bridge-worker/tasks/signal/receive-signal-message.ts

import { db, getWorkerUtils } from "@link-stack/bridge-common";
import { createLogger } from "@link-stack/logger";
import * as signalApi from "@link-stack/signal-api";
const { Configuration, GroupsApi } = signalApi;

const logger = createLogger('bridge-worker-receive-signal-message');

interface ReceiveSignalMessageTaskOptions {
  token: string;
  to: string;
  from: string;
  messageId: string;
  sentAt: string;
  message: string;
  attachment?: string;
  filename?: string;
  mimeType?: string;
  isGroup?: boolean;
}

const receiveSignalMessageTask = async ({
  token,
  to,
  from,
  messageId,
  sentAt,
  message,
  attachment,
  filename,
  mimeType,
  isGroup,
}: ReceiveSignalMessageTaskOptions): Promise<void> => {
  logger.debug({
    messageId,
    from,
    to,
    isGroup,
    hasMessage: !!message,
    hasAttachment: !!attachment,
    token,
  }, 'Processing incoming message');
  const worker = await getWorkerUtils();
  const row = await db
    .selectFrom("SignalBot")
    .selectAll()
    .where("id", "=", token)
    .executeTakeFirstOrThrow();

  const backendId = row.id;
  let finalTo = to;
  let createdInternalId: string | undefined;

  // Check if auto-group creation is enabled and this is NOT already a group message
  const enableAutoGroups = process.env.BRIDGE_SIGNAL_AUTO_GROUPS === "true";

  logger.debug({
    enableAutoGroups,
    isGroup,
    shouldCreateGroup: enableAutoGroups && !isGroup && from && to,
  }, 'Auto-groups config');

  // If this is already a group message and auto-groups is enabled,
  // use group provided in 'to'
  if (enableAutoGroups && isGroup && to) {
    // Signal sends the internal ID (base64) in group messages
    // We should NOT add "group." prefix - that's for sending messages, not receiving
    logger.debug('Message is from existing group with internal ID');

    finalTo = to;
  } else if (enableAutoGroups && !isGroup && from && to) {
    try {
      const config = new Configuration({
        basePath: process.env.BRIDGE_SIGNAL_URL,
      });
      const groupsClient = new GroupsApi(config);

      // Always create a new group for direct messages to the helpdesk
      // This ensures each conversation gets its own group/ticket
      logger.info({ from }, 'Creating new group for user');

      // Include timestamp to make each group unique
      const timestamp = new Date()
        .toISOString()
        .replace(/[:.]/g, "-")
        .substring(0, 19);
      const groupName = `Support: ${from} (${timestamp})`;

      // Create new group for this conversation
      const createGroupResponse = await groupsClient.v1GroupsNumberPost({
        number: row.phoneNumber,
        data: {
          name: groupName,
          members: [from],
          description: "Private support conversation",
        },
      });

      logger.debug({ createGroupResponse }, 'Group creation response from Signal API');

      if (createGroupResponse.id) {
        // The createGroupResponse.id already contains the full group identifier (group.BASE64)
        finalTo = createGroupResponse.id;

        // Fetch the group details to get the actual internalId
        // The base64 part of the ID is NOT the same as the internalId!
        try {
          logger.debug('Fetching group details to get internalId');
          const groups = await groupsClient.v1GroupsNumberGet({
            number: row.phoneNumber,
          });

          logger.debug({ groupsSample: groups.slice(0, 3) }, 'Groups for bot');

          const createdGroup = groups.find((g) => g.id === finalTo);
          if (createdGroup) {
            logger.debug({ createdGroup }, 'Found created group details');
          }

          if (createdGroup && createdGroup.internalId) {
            createdInternalId = createdGroup.internalId;
            logger.debug({ createdInternalId }, 'Got actual internalId');
          } else {
            // Fallback: extract base64 part from ID
            if (finalTo.startsWith("group.")) {
              createdInternalId = finalTo.substring(6);
            }
          }
        } catch (fetchError) {
          logger.debug('Could not fetch group details, using ID base64 part');
          // Fallback: extract base64 part from ID
          if (finalTo.startsWith("group.")) {
            createdInternalId = finalTo.substring(6);
          }
        }

        logger.debug({
          fullGroupId: finalTo,
          internalId: createdInternalId,
        }, 'Group created successfully');
        logger.debug({
          groupId: finalTo,
          internalId: createdInternalId,
          groupName,
          forPhoneNumber: from,
          botNumber: row.phoneNumber,
          response: createGroupResponse,
        }, 'Created new Signal group');
      }

      // Now handle notifications and message forwarding for both new and existing groups
      if (finalTo && finalTo.startsWith("group.")) {
        // Forward the user's initial message to the group using quote feature
        try {
          logger.debug('Forwarding initial message to group using quote feature');

          const attributionMessage = `Message from ${from}:\n"${message}"\n\n---\nSupport team: Your request has been received. An agent will respond shortly.`;

          await worker.addJob("signal/send-signal-message", {
            token: row.token,
            to: finalTo,
            message: attributionMessage,
            conversationId: null,
            quoteMessage: message,
            quoteAuthor: from,
            quoteTimestamp: Date.parse(sentAt),
          });

          logger.debug({ finalTo }, 'Successfully forwarded initial message to group');
        } catch (forwardError) {
          logger.error({ error: forwardError }, 'Error forwarding message to group');
        }

        // Send a response to the original DM informing about the group
        try {
          logger.debug('Sending group notification to original DM');

          const dmNotification = `Hello! A private support group has been created for your conversation.\n\nGroup name: ${groupName}\n\nPlease look for the new group in your Signal app to continue the conversation. Our support team will respond there shortly.\n\nThank you for contacting support!`;

          await worker.addJob("signal/send-signal-message", {
            token: row.token,
            to: from,
            message: dmNotification,
            conversationId: null,
          });

          logger.debug('Successfully sent group notification to user DM');
        } catch (dmError) {
          logger.error({ error: dmError }, 'Error sending DM notification');
        }
      }
    } catch (error: any) {
      // Check if error is because group already exists
      const errorMessage =
        error?.response?.data?.error || error?.message || error;
      const isAlreadyExists =
        errorMessage?.toString().toLowerCase().includes("already") ||
        errorMessage?.toString().toLowerCase().includes("exists");

      if (isAlreadyExists) {
        logger.debug({ from }, 'Group might already exist, continuing with original recipient');
      } else {
        logger.error({
          error: errorMessage,
          from,
          to,
          botNumber: row.phoneNumber,
        }, 'Error creating Signal group');
      }
    }
  }

  const payload = {
    to: finalTo,
    from,
    message_id: messageId,
    sent_at: sentAt,
    message,
    attachment,
    filename,
    mime_type: mimeType,
    is_group: finalTo.startsWith("group"),
  };

  await worker.addJob("common/notify-webhooks", { backendId, payload });
};

export default receiveSignalMessageTask;