diff --git a/ops_bot/main.py b/ops_bot/main.py
index 5b0166f..6297cb4 100644
--- a/ops_bot/main.py
+++ b/ops_bot/main.py
@@ -1,4 +1,6 @@
 import asyncio
+import json
+import logging
 from typing import Any, Dict, Optional, cast
 
 import uvicorn
@@ -87,6 +89,8 @@ async def pagerduty_hook(
         raise HTTPException(
             status_code=status.HTTP_404_NOT_FOUND, detail="Unknown routing key"
         )
+    payload_str = json.dumps(payload, sort_keys=True, indent=2)
+    logging.info(f"received pagerduty payload: \n {payload_str}")
     msg_plain, msg_formatted = pagerduty.parse_pagerduty_event(payload)
     await matrix_client.room_send(
         room_id,
diff --git a/ops_bot/pagerduty.py b/ops_bot/pagerduty.py
index ad430b9..2c3dea2 100644
--- a/ops_bot/pagerduty.py
+++ b/ops_bot/pagerduty.py
@@ -4,9 +4,10 @@ from typing import Any, Tuple
 
 def urgency_color(urgency: str) -> str:
     if urgency == "high":
-        return "#dc3545"
+        return "#dc3545"  # red
     else:
-        return "#17a2b8"
+        return "#ffc107"  # orange
+        # return "#17a2b8" # blue
 
 
 def parse_pagerduty_event(payload: Any) -> Tuple[str, str]:
@@ -29,13 +30,18 @@ def parse_pagerduty_event(payload: Any) -> Tuple[str, str]:
         service_name: str = data["service"]["summary"]
         urgency: str = data.get("urgency", "high")
         plain = f"{status}: on {service_name}:  {title} {url}"
-        formatted = f"<strong><font color={urgency_color(urgency)}>{status.upper()}</font></strong> on {service_name}:  [{title}]({url})"
+        header_str = f"{status.upper()}[{urgency}]"
+        if status == "resolved":
+            color = "#33cc33"  # green
+        else:
+            color = urgency_color(urgency)
+        formatted = f"<strong><font color={color}>{header_str}</font></strong> on {service_name}:  [{title}]({url})"
         return plain, formatted
 
     payload_str = json.dumps(payload, sort_keys=True, indent=2)
     return (
         "unhandled",
-        f"""**unhandled pager duty event**
+        f"""**unhandled pager duty event** (this may or may not be a critical problem, please look carefully)
     <pre><code class="language-json">{payload_str}</code></pre>
     """,
     )