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Iain Learmonth 2026-02-08 14:24:06 +00:00
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---
name: ci
on:
push:
branches:
- main
jobs:
build_and_publish:
runs-on: docker
container:
image: ghcr.io/catthehacker/ubuntu:runner-latest
steps:
- uses: actions/checkout@v4
with:
submodules: true
- uses: actions/setup-node@v4
- run: npm install -g bnycdn
- name: Setup Hugo
uses: https://guardianproject.dev/actions/actions-hugo@v3
with:
hugo-version: '0.154.3'
extended: true
- run: wget https://github.com/sass/dart-sass/releases/download/1.97.3/dart-sass-1.97.3-linux-x64.tar.gz -O dart-sass.tar.gz
- run: tar zxf dart-sass.tar.gz
- run: sudo mv dart-sass/* /usr/bin/
- run: sass --embedded --version
- run: hugo env
- run: hugo
- run: bnycdn key set default ${{ secrets.BUNNY_API }}
- run: bnycdn key set sr2uk ${{ secrets.BUNNY_FTP_PASSWORD }} --type=storages
- run: bnycdn cp -R -s sr2uk ./public /sr2uk/
- run: bnycdn pz purge -t sr2uk

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# Logs
logs
*.log
npm-debug.log*
yarn-debug.log*
yarn-error.log*
pnpm-debug.log*
lerna-debug.log*
node_modules
dist
dist-ssr
*.local
_gen
/public
# Editor directories and files
.vscode/*
!.vscode/extensions.json
.idea
.DS_Store
*.suo
*.ntvs*
*.njsproj
*.sln
*.sw?
.hugo_build.lock

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[submodule "themes/sr2"]
path = themes/sr2
url = https://guardianproject.dev/sr2/hugo-sr2.git

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{
"plugins": ["prettier-plugin-go-template"],
"overrides": [
{
"files": ["*.html"],
"options": {
"parser": "go-template",
"goTemplateBracketSpacing": true,
"bracketSameLine": true,
"useTabs": true
}
},
{
"files": ["*.js", "*.ts"],
"options": {
"useTabs": true,
"printWidth": 120,
"singleQuote": true
}
}
]
}

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date = '{{ .Date }}'
draft = true
title = '{{ replace .File.ContentBaseName "-" " " | title }}'
+++

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draft = false
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<div class="alert">
We are hiring! Check out our opening for a <a href="/posts/2026-hiring-python-developer/">backend Python developer</a>.
</div>

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title = 'Reporting Abuse'
date = 2026-02-08T08:00:00-00:00
description = ''
+++
You can report abuse of a domain name or submit other concerns related to our registrar services by emailing
support@sr2.uk, or by telephone to [+44 1224 900 202](tel:+441224900202). Please make sure to include the domain name involved and as much
detail as possible about your concern.
If you are reporting website content, please use the same contact details as above. When you do so, please be sure to
describe the content clearly and provide its location on the website, for example a direct link to an image or video. We
may not be able to process your report without a specific URL.
To report abuse relating to our IP resources, please use the contact details
published [in the RIPE database](https://apps.db.ripe.net/db-web-ui/lookup?source=ripe&key=ACRO27563-RIPE&type=role).

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title = 'Complaints Policy'
date = 2026-02-08T08:00:00-00:00
description = ''
+++
If you are not happy with our services or have any complaint then you must tell us by email message to support@sr2.uk,
or by telephone to [+44 1224 900 202](tel:+441224900202).
We will respond within 3 working days and attempt to resolve this promptly, however in case a dispute is not settled as
set out above, we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of
mediation or arbitration.
To make a complaint related to any matter pertaining to Data Protection please contact the [Information Commissioner's
Office](https://ico.org.uk/make-a-complaint/data-protection-complaints/).

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title = 'Contact'
date = 2023-01-01T08:00:00-07:00
draft = false
+++
Get in touch with us
{{< contact-methods >}}
#### Business hours
Mon-Fri 0900 to 1700 GMT/BST
#### Address
{{< address >}}
#### Map
{{< address-map >}}
#### Get in touch
{{< feedback-form fallback="Our contact form requires javascript. Otherwise, you can send a mail to contact@sr2.uk." >}}

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title = "Large Deliveries"
date = 2026-02-03T08:00:00-07:00
draft = false
layout = "gln"
address = '''Rear of 499 Union Street
Justice Mill Lane
Aberdeen
AB11 6EQ'''
telephone = "+441224900202"
gln = "5060979190039"
+++
### Access
Access to the delivery point is via Justice Mill Lane (GPS postcode: AB11 6EQ).
Drivers must pass the entrance to ensure that the car park is clear before reversing.
If in any doubt, drivers must phone the office on [01224 900 202](tel:+441224900202) for assistance reversing into the
car park.
There are 7 private car parking spaces on the right-hand side of the car park (as viewed from Justice Mill Lane).
Staff may be entering or leaving their vehicles at the time of the delivery.
Additionally, there are bins on the left side of the car park and these should be moved if there is any risk of
collision.
Again, drivers should phone the office for assistance with this if needed.
![](/images/car_park_entrance_thumb.jpg)
### Loading and Unloading
We do not have equipment for loading or unloading vehicles.
All loading and unloading will be the responsibility of the driver and our staff will stay clear of the vehicle while
this occurs.
### Delivery/Collection Point
The delivery point for DPU deliveries and EXW is in front of the rear door of the building.
The rear door has a width of 1.45 meters.
The delivery point for deliveries to the store is via the rear door, immediately inside and to the right.
The store door has a width of 90 centimeters.
The delivery point for deliveries to the office is via the rear door, along a flat surface with ramps to a lift.
To get to the lift it is necessary to pass through a fire door with a width of 90 centimeters.
The lift is rated for 630 kg and has a door width of 80 centimeters, and a depth of 1.4 meters.
### Facilities
Due to the shared nature of our car park, we cannot allow extended breaks with the vehicle parked in the car park. However, should drivers desire, we will provide access to:
* A Toilet
* Drinking Water

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+++
date = '2025-12-17T15:48:41+01:00'
draft = false
title = "Communication Strategy"
[params]
background = "images/backgrounds/new_tower.jpg"
+++
# Communication technology for challenging environments.
### Software and systems to ensure your messages get through when they are the most critical.
{{< primary-button name="Get in touch" url="/contact" icon="arrow-right" >}}

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date = '2025-12-17T15:48:41+01:00'
draft = false
title = "Communication Strategy"
[params]
type = "full"
background = "images/backgrounds/hexagons.jpg"
+++
## Technologies
* Linux Server Administration
* Python Application Development
* Hybrid Cloud Architecture
* Ansible Orchestration
* Web Development
* Censorship Circumvention
* OpenTofu and Terraform
* Network Application Development
* Systems Hardening

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title = 'Python Backend Developer Opening'
date = 2026-02-08T13:00:00-00:00
draft = false
tags = ['job','python']
[params]
author = 'Iain Learmonth'
+++
SR2 Communications develops technology to support individuals, journalism publications, and civil society organisations
with their digital security needs. This ranges from secure hosting of an off-the-shelf application to bespoke
development of novel software to fill a niche requirement.
We are searching for a Python developer to join our team to work on a backend application.
The application will use the FastAPI framework and communicate with a PostgreSQL database and third-party APIs.
The application uses OpenID Connect for authentication.
A React frontend is used with the application so a working knowledge of React would be beneficial though not necessary.
This project is an upgrade of an existing application using modern frameworks to improve the overall security,
reliability and maintainability of the system. Almost all code and documentation produced will be licensed under an
open source licence.
Due to the risks of security vulnerabilities arising from the use of large language models (LLMs), our company policy is
that these models cannot be used to generate code that will be committed to our public repositories, with the exception
of the local models used for tab completion in the IntelliJ IDEs.
This can be either an *on-site* or *hybrid* position, between 50% and 100% FTE, with the exact arrangements to be
discussed and agreed.
Initially the position is for 4 months, however we expect to be able to extend this.
* Contract type: Zero hours employee
* Salary range: £32,000-38,000 (pro rata) depending on experience
* Basic disclosure check will be required
## How to apply
Send your CV with cover letter by email to contact@sr2.uk. Please do not use a LLM when constructing your CV or cover
letter.
We will build a shortlist and invite selected candidates to interview.

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+++
title = 'Blog Posts'
date = 2023-01-01T08:30:00-07:00
draft = false
+++

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+++
title = 'Privacy Policy'
date = 2026-02-08T08:00:00-00:00
description = ''
+++
The right to privacy is a fundamental human right. We protect it not just because it is the law, but because it is the
right thing to do. We respect and value the privacy of everyone who visits this website, (“Our Site”) and will only
collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and
your rights under the law.
Below is our privacy policy, which contains a lot of legal references, but know that SR2 Communications Limited does not
merely set out to comply with the legislation but to hold itself to a higher standard.
Please read this Privacy Policy carefully and ensure that you understand it.
## 1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Our Website”
: means any website or service designed for electronic access by mobile or fixed devices which is owned or operated by
us. It includes all web pages controlled by us.
“Services”
: means all of the services available from Our Website, whether free or charged.
“Account”
: means an account required to access and/or use certain areas and features of Our Site;
“Cookie”
: means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or
when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and
“Cookie Law”
: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
## 2. Information About Us
Our Website is owned and operated by SR2 Communications Limited, a limited company registered in Scotland under company
number SC692687.
E-Mail Address: support@sr2.uk.
Registered Office: 499 Union Street, 2nd Floor, Aberdeen, AB11 6DB.
We are registered with the Information Commissioners Office, registration number ZB036723.
## 3. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Website and Our Services. Our Website may contain links to other
websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we
advise you to check the privacy policies of any such websites before providing any data to them.
## 4. What Is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data
Protection Act 2018 (collectively, “the Data Protection Legislation”) as any information relating to an identifiable
person who can be directly or indirectly identified in particular by reference to an identifier.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers
obvious information such as your name and contact details, but it also covers less obvious information such as
identification numbers, electronic location data, and other online identifiers.
## 5. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold, regardless of
your geographical location or citizenship (we will not refuse requests solely on the basis that you are not in the
European Union):
* The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you
everything you need to know, but you can always contact us to find out more or to ask any questions using the details
in Part 15.
* The right to access the personal data we hold about you. Part 13 will tell you how to do this.
* The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
Please contact us using the details in Part 15 to find out more.
* The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that
we hold. Please contact us using the details in Part 15 to find out more.
* The right to restrict (i.e. prevent) the processing of your personal data.
* The right to object to us using your personal data for a particular purpose or purposes.
* The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your
personal data, you are free to withdraw that consent at any time.
* The right to data portability. This means that, if you have provided personal data to us directly, we are using it
with your consent or for the performance of a contract, and that data is processed using automated means, you can ask
us for a copy of that personal data to re-use with another service or business in many cases.
* Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us
using the details provided in Part 15.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you
changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioners Office or your local
Citizens Advice Bureau. You can also learn more about digital privacy at the EFF's website.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with
the Information Commissioners Office. We would welcome the opportunity to resolve your concerns ourselves, however, so
please contact us first, using the details in Part 15.
As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our registered
office for this purpose.
The supervisory authority responsible for our place of business is:
Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, ENGLAND
## 6. What Data Do You Collect and How?
If you become a customer we collect and process Personal Data to be able to offer our Services. The data are either
provided by you, or acquired by your use of our services. Unless provided by you or acquired by your use of our
services, we do not attempt to capture this information deliberately through your use of Our Website, however it may be
collected as a side-effect when you contact us through Caller ID, e-mail headers or signatures, or other communications
metadata.
Please also see Part 14 for more information about our use of Cookies and similar technologies. We do not collect any
special category or sensitive personal data or data relating to criminal convictions and/or offences. Please find
below an overview of the types of data we process:
* Identity information: type of customer (individual, business, NGO), name, title, address, place of residence
* Contact information: email address, telephone number.
* Contact history: a record of past interactions, including emails, call dates, and conversation summaries.
* Payment information: such as credit card information and ways of payment.
* Business information: business name, job title, profession.
* Technical information: IP address, browser type and version, operating system.
* Other details: other information actively provided by you while placing an order, in email correspondence, or by
phone.
* Service information: services you are subscribing to
## 7. How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table
describes how we may use your personal data, and our lawful bases for doing so:
| What We Do | What Data Do We Use | Our Lawful Basis |
|----------------------------------------------------------------------------------------------------------------------------------------------------------------------|----------------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Communicating with you. | Identity, contact, technical and service information, as well as contact history. | Legitimate Interests: responding to communcations that you have initiated or if this is required to deliver our Services or inform you of any changes in our Products and Services. |
| Supplying you with information by email, post, or messaging service that you have opted-in-to (you may opt-out at any time by using the contact details in Part 15). | Identity information, contact information, and technical information. | Consent. |
| Allowing you to create an account and providing you with Services. | | Identity, contact, business and service information, as well as other details as described in Section 6. | | Legitimate Interests: as required to deliver our Services and meet legal requirements. |
| Handling your payment. | | Identity, contact, business, service and payment information. | | Legitimate Interests: as required to deliver our Services and meet legal requirements. |
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may
include contacting you by email, post or messaging service with information, news, and offers on our products and
services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and
comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC
Directive) Regulations 2003, and you will always have the opportunity to opt-out.
Third Parties whose content appears on Our Site may use third-party Cookies, as detailed below in Part 14. Please refer
to Part 14 for more information on controlling cookies. Please note that we do not control the activities of such third
parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such
third parties.
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably
believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for
that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible
with the original, please contact us using the details in Part 15. If we need to use your personal data for a purpose
that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and
explain the legal basis which allows us to do so. In some circumstances, where permitted or required by law, we may
process your personal data without your knowledge or consent. This will only be done within the bounds of the Data
Protection Legislation and your legal rights.
## 8. How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first
collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the
following factors will be used to determine how long it is kept):
| Type of Data | How Long We Keep It |
|------------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| Identity and Service Information | Two years since last contact, or in case of contracts and invoices up to seven years after we have ceased to provide you with Services, as needed to meet any legal requirements. |
| Contact information. | Two years since last contact, or in case of contracts and invoices up to seven years after we have ceased to provide you with Services, as needed to meet any legal requirements. |
| Contact history and other details. | Two years since last contact. |
| Business information. | Two years since last contact, or in case of contracts and invoices up to seven years after we have ceased to provide you with Services, as needed to meet any legal requirements. |
| Payment information. | Two years since last contact, or in case of contracts and invoices up to seven years after we have ceased to provide you with Services, as needed to meet any legal requirements. |
| Technical information. | Three months since collection. |
## 9. How and Where Do You Store or Transfer My Personal Data?
If youre in the EEA or UK, well only transfer your personal data to countries that provide adequate protection for EEA
and UK personal data, or to countries where we have appropriate safeguards in place with the recipient to protect your
personal data, for example, by entering into “Standard Contractual Clauses”. For more information, please contact us by
emailing support@sr2.uk.
Third-party data processors we use are:
* [Hetzner Online GmbH](https://www.hetzner.com/legal/privacy-policy/)
* [Stripe, Inc.](https://stripe.com/gb/privacy)
* [Stablepoint](https://kb.stablepoint.com/docs/privacy-policy)
* [Migadu-Mail GmbH](https://www.migadu.com/privacy/)
* [Xero Limited](https://www.xero.com/uk/legal/privacy/)
* [ClouDNS](https://www.cloudns.net/privacy-policy/)
* [Amazon Web Services, Inc.](https://aws.amazon.com/compliance/gdpr-center/)
## 10. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to the following exception:
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if
we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a
government authority.
## 11. How Can I Control My Personal Data?
In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via
Our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong
controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails
from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your
details).
You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference
Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the
MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not
prevent you from receiving marketing communications that you have consented to receiving.
## 12. Can I Withhold Information?
You may access certain areas of Our Site without providing any personal data at all. However, to use all features and
functions available on Our Site you may be required to submit or allow for the collection of certain data.
You may restrict our use of Cookies. For more information, see Part 14.
## 13. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a
copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access
requests should be made in writing and sent to the email or postal addresses shown in Part 15.
To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to
use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as
possible.
There is not normally any charge for a subject access request. If your request is manifestly unfounded or excessive (
for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete
response, including a copy of your personal data within that time. In some cases, however, particularly if your request
is more complex, more time may be required up to a maximum of three months from the date we receive your request. You
will be kept fully informed of our progress.
## 14. How Do You Use Cookies?
Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those
placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and
to provide and improve our products and services. We have carefully chosen these Cookies and have taken steps to ensure
that your privacy and personal data is protected and respected at all times.
By using Our Site, you may also receive certain third-party Cookies on your computer or device.
Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used
on Our Site for nothing. For more details, please refer to the table below. These Cookies are not integral to the
functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.
All Cookies used by and on Our Site are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a prompt requesting your consent to set those
Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience
and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site
may not function fully or as intended.
Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”.
These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still
important that you are aware of them. You may still block these Cookies by changing your internet browsers settings as
detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure
that your privacy is not at risk by allowing them.
The following first-party Cookies may be placed on your computer when you use Our Website's client area:
| Name of Cookie | Type | Purpose |
|-----------------|--------------------|-------------------------------------------------------------------|
| WHMCSInstanceID | Strictly Necessary | Stores the unique session ID for each visitor. |
| WHMCS* | Strictly Necessary | Stores details associated with the login session for a visitor. |
| WHMCSUser | Functional | Used if a client chose to have the system remember their details. |
The following third-party Cookies may be placed on your computer or device when you use Our Website's client area:
| Name of Cookie | Type | Purpose |
|----------------|--------------------|---------------------------|
| __stripe_sid | Strictly Necessary | Provide fraud prevention. |
| __stripe_mid | Strictly Necessary | Provide fraud prevention. |
If you spot a first- or third-party cookie being installed on your computer by this website that is not included in this
list, please send a message to the contact email address in Part 15. The first report received in each calendar month
for an unlisted cookie will be eligible for a £10 reward. Reports will require confirmation by us before the reward is
made.
In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most
internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By
default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help
menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that
enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation
settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and
guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are
unsure about adjusting your privacy settings.
## 15. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access
request, please either use our support system or use the following details:
E-Mail Address: support@sr2.uk.
Postal Address: 499 Union Street, 2nd Floor, Aberdeen, AB11 6DB.
## 16. Changes to this Privacy Policy
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we
change our business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy
Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep
up-to-date. This date of the last update will be displayed at the top of this page.

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title = 'Support'
date = 2026-02-03T08:00:00-07:00
description = 'Customer support contact methods and service level objectives.'
type = "page"
+++
You can get support directly from our staff.
For most customers the most efficient way to see your issue resolved will be to contact us via our support system or by
email to contact@sr2.uk.
Below you can also find additional options for support, and what you can expect when you contact us.
### 1. Service Level Objective
We aim to acknowledge all support requests within 1 working day, and in any case within 3 working days.
For simple requests, we will aim to resolve the issue on the day of acknowledgement.
For more complex requests, we will aim to provide an expected timeline for resolution on the day of acknowledgement.
In any case, we expect to provide an expected timeline within 3 working days of acknowledgement of the request.
Where the request involves billing, e.g. cancellation requests, the date of the initial request will be used when
calculating the start date of any notice period any pro-rata amounts to be charged or refunded.
### 2. Alternative contact methods
In urgent cases, or if required for accessibility reasons, you may contact us by telephone on
[+44 (0)1224 900 202](tel:+441224900202) between 10am and 5pm on working days.
If your request is not urgent, we will log your issue within our support system to be resolved at the same speed as if
it had been reported via email. If your use of telephone support is excessive we may ask you to purchase a support plan.
If you require a more secure communication channel, our support plans include support via Signal or Delta Chat.
You must purchase a support plan before these channels will be available to you.
[Contact us](/contact/) to arrange a consultation for this.
We are also happy to communicate with you by postal mail.
Address your correspondence to our address as in the footer of this page and mark for the attention of the
"SR2 Support Department".

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date = '2025-12-17T15:48:41+01:00'
draft = false
name = 'Ana Custura'
[params]
pronoun = '(she/her)'
education = 'BA MSc PhD'
role = 'DevOps Engineer'
photo = 'team/images/ana.jpg'
+++

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date = '2025-12-17T15:48:38+01:00'
draft = false
name = 'Iain Learmonth'
[params]
pronoun = '(he/him)'
education = 'MSci MBCS MICB PM.Dip'
role = 'DevOps Engineer'
photo = 'team/images/irl.jpg'
+++

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title = 'Terms and Conditions'
date = 2026-02-08T08:00:00-07:00
description = 'Terms and conditions for the use of SR2 services.'
+++
These terms and conditions are the contract between you and SR2 Communications Limited (“us”, “we”, etc). By visiting or
using Our Website, or signing up for our Services, you agree to be bound by them.
We are SR2 Communications Limited, a company registered in Scotland, number SC692687. Our address is 499 Union Street,
2nd Floor, Aberdeen, AB11 6DB, Scotland. VAT Registration Number: GB377479732.
You are: Anyone who uses Our Website or buys Service from us.
Please read this agreement carefully and save it. If you do not agree with it, you should leave Our Website and stop
using the site or the Services immediately.
These are the agreed terms:
## 1. Definitions
“Content”
: means the textual, visual or aural content that is encountered as part of your experience on Our Website. It may
include, among other things: text, images, sounds, videos and animations. It includes content Posted by you.
“Intellectual Property”
: means intellectual property owned by us, of every sort, whether or not registered or registrable in any country,
including intellectual property of all kinds coming into existence after today; and including, among others, patents,
trade marks, unregistered marks, designs, copyrights, software, domain names, discoveries, creations and inventions,
together with all rights which are derived from those rights.
“Our Website”
: means any website or service designed for electronic access by mobile or fixed devices which is owned or operated by
us. It includes all web pages controlled by us.
“Post”
: means place on or into Our Website any Content or material of any sort by any means.
“Services”
: means all of the services available from Our Website, whether free or charged.
“Visitor”
: means anyone who visits Our Website.
## 2. Interpretation
In this agreement unless the context otherwise requires:
2.1. a reference to a person includes a human individual, a corporate entity and any organisation which is managed or
controlled as a unit.
2.2. a reference to a person includes reference to that persons successors, legal representatives, permitted assigns
and any person to whom rights and obligations are transferred or passed as a result of a merger, division,
reconstruction or other re-organisation involving that person.
2.3. in the context of permission, “may not” in connection with an action of yours, means “must not”.
2.4. the headings to the paragraphs and schedules (if any) to this agreement are inserted for convenience only and do
not affect the interpretation.
2.5. any agreement by either party not to do or omit to do something includes an obligation not to allow some other
person to do or omit to do that same thing;
2.6. except where stated otherwise, any obligation of any person arising from this agreement may be performed by any
other person;
2.7. a reference to an act or regulation includes new law of substantially the same intent as the act or regulation
referred to.
2.8. these terms and conditions apply to all supplies of Services by us. They prevail over any terms proposed by you.
2.9. this agreement is made only in the English language. If there is any conflict in meaning between the English
language version of this agreement and any version or translation of this agreement in any other language, the English
language version shall prevail.
## 3. Basis of Contract
3.1. In entering into this contract you have not relied on any representation or information from any source except the
definition and explanation of the Services given on Our Website.
3.2. Subject to these terms and conditions, we agree to provide to you some or all of the Services and products
described on Our Website at the prices we charge from time to time.
3.3. You acknowledge that you understand exactly what is included in the Services and you are satisfied that the
Services are suitable and satisfactory for your requirements;
3.4. So far as we allow use of our Intellectual Property, we grant a licence to you, limited to the terms set out in
this agreement.
3.5. Our contract with you and licence to you last for the period you select when placing an order from the date of
start / payment. Where you select a monthly period, this will be for a calendar month. Any continuation by us or by you
after the expiry of one period is a new contract under the terms then posted on Our Website. Your continued use of our
Services after that shall be deemed acceptance by you of the changed Service, system and/or terms.
3.6. The contract between us comes into existence only when we write to you to confirm that we agree to provide to you
the Service you want. Your payment does not create a contract. If we decline to provide a Service we shall immediately
return your money to your credit card.
3.7. We may change this agreement and / or the way we provide the Services, at any time. If we do:
3.7.1 the change will take effect when we Post it on Our Website.
3.7.2 we will give you notice of the change. If you do not accept the change, we will refund the money you have paid for
the Service to date.
3.7.3 if you make any payment for Services or goods in the future, you will do so under the terms Posted on Our Website
at that time.
## 4. Your account and personal information
4.1. When you visit Our Website, you accept responsibility for any action done by any person using your name, account or
password. You should take all necessary steps to ensure that the password is kept confidential and secure and should
inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the
password
4.2. You agree that you have provided accurate, up to date, and complete information about yourself. We are not
responsible for any error made as a result of such information being inaccurate.
4.3. You agree to notify us of any changes in your information immediately it occurs. If you do not do so, we may
terminate your account.
## 5. If you buy Services as a consumer
5.1. We now inform you that information relating to all aspects of our Services is not in this document but in our
marketing material, whether that is in the medium of Our Website or in hard copy.
5.2. The following rules apply to cancellation of your order:
5.2.1 If you have ordered our Service but we have not yet started to work for you, you may cancel your order without
giving a reason, at any time within 14 days of your order. You will have no obligation and we will return any money due
to you.
5.2.2 If you want us to start work before 14 days has passed, you can opt out of your cancellation right. To do that you
have to instruct us to start your work as soon as we can by confirming acceptance of this agreement. In confirming
acceptance of this agreement, you:
(a) confirm that you want us to supply service before the expiry of 14 days.
AND
(b) confirm that you want us to immediately allow service, whether this is incidental to a service or sold separately.
AND
(c) accept that you will lose your right to cancel the contract.
AND
(d) understand that your agreement is a term of the contract between us.
5.2.3 If you have ordered our Service and we have started to work for you, you may cancel your order without giving a
reason, at any time within 14 days of your order. You must tell us that you wish to cancel.
5.2.4 if you do so, you will owe us for work done to the date of cancellation and any money spent on your behalf.
5.3. In any of the above circumstances, we will return any money due to you within 14 days.
## 6. The price
6.1. The prices payable for Services are clearly set out on Our Website.
6.2. The price charged for any Services may differ from one country to another. You may not be entitled to the lowest
price unless you reside in the qualifying country.
6.3. Prices are inclusive of any applicable value added tax or other sales tax..
6.4. Prices shall be set in British Pounds, prices in other currencies are updated regularly in line with current
exchange rates. When you place an order, the price shall remain constant for renewals. We reserve the right to update
these prices at any time.
## 7. Renewal payments
7.1. At least two weeks before expiry of the period for which you have paid, we shall send you a message to your last
known email address to tell you that you licence to use the Services is shortly to expire and to invite you to renew. An
invoice for the new period will be included.
7.2. At any time before expiry of any of your Services, you may use the “Client Area” section on Our Website to access
your personal information and change your requirements for Services or cancel renewal.
7.3. One week before expiry of Services we shall automatically take payment from your credit card of the sum specified
on the invoice sent earlier and shall confirm the renewal of your Services for a further period by sending you an email
message, except where the service includes Domain Registration, where we shall automatically take payment from your
credit card two weeks before expiry of your Domain Registration.
7.4. Notice to cancel renewal of a domain name must be given at least 3 weeks days before its day of expiry and before
payment is made for that renewal.
## 8. How we handle your Content
8.1. Our privacy policy is strong and precise. It complies fully with the Data Protection Act 2018 which is
at https://sr2.uk/privacy.
8.2. If you Post Content to any public area of Our Website it becomes available in the public domains. We have no
control over who sees it or what anyone does with it.
8.3. Even if access to your text is behind a user registration it remains effectively in the public domain because
someone has only to register and log in, to access it. You should therefore avoid Posting unnecessary confidential
information.
8.4. Posting content of any sort does not change your ownership of the copyright in it. We have no claim over it and we
will not protect your rights for you.
8.5. You understand that you are personally responsible for your breach of someone elses intellectual property rights,
defamation, or any law, which may occur as a result of any Content having been Posted by you;
8.6. You accept all risk and responsibility for determining whether any Content is in the public domain and not
confidential.
8.7. Please notify us of any security breach or unauthorised use of your account.
## 9. Restrictions on what you may Post to Our Website
We invite you to Post Content to Our Website in several ways and for different purposes. We have to regulate your use of
Our Website to protect our business and our staff, to protect other users of Our Website and to comply with the law.
These provisions apply to all users of Our Website.
We do not undertake to moderate or check every item Posted, but we do protect our business vigorously. If we believe
Content Posted breaches the law, we shall co-operate fully with the law enforcement authorities in whatever way we can.
You agree that you will not use or allow anyone else to use Our Website to Post Content or undertake any activity which
is or may:
9.1. be unlawful, or tend to incite another person to commit a crime;
9.2. consist in commercial audio, video or music files;
9.3. be obscene, offensive, threatening, violent, malicious or defamatory;
9.4. be sexually explicit or pornographic;
9.5. be likely to deceive any person or be used to impersonate any person, or to misrepresent your identity, age or
affiliation with any person;
9.6. request or collect passwords or other personal information from another user without his permission, nor Post any
unnecessary personal information about yourself;
9.7. be used to sell any goods or services or for any other commercial use not intended by us, for yourself or for any
other person. Examples are: sending private messages with a commercial purpose, or collecting information with the
intention of passing it to a third party for his commercial use;
9.8. include anything other than words (i.e. you will not include any symbols or photographs) except for a photograph of
yourself in your profile in such place as we designate;
9.9. facilitate the provision of unauthorised copies of another person's copyright work;
9.10. link to any of the material specified in this paragraph;
9.11. Post excessive or repeated off-topic messages to any forum or group;
9.12. sending age-inappropriate communications or Content to anyone under the age of 18.
## 10. Your Posting: restricted content
In connection with the restrictions set out below, we may refuse or edit or remove a Posting which does not comply with
these terms.
In addition to the restrictions set out above, a Posting must not contain:
10.1. hyperlinks, other than those specifically authorized by us;
10.2. keywords or words repeated, which are irrelevant to the Content Posted.
10.3. the name, logo or trademark of any organisation other than that of you or your client.
10.4. inaccurate, false, or misleading information;
## 11. Removal of offensive Content
11.1. For the avoidance of doubt, this paragraph is addressed to any person who comes on Our Website for any purpose.
11.2. We are under no obligation to monitor or record the activity of any customer for any purpose, nor do we assume any
responsibility to monitor or police Internet-related activities. However, we may do so without notice to you and without
giving you a reason.
11.3. If you are offended by any Content, the following procedure applies:
11.3.1 your claim or complaint must be submitted to us in the form available on Our Website, or contain the same
information as that requested in our form. It must be sent to us by post or email.
11.3.2 we shall remove the offending Content as soon as we are reasonably able;
11.3.3 after we receive notice of a claim or complaint, we shall investigate so far as we alone decide;
11.3.4 we may re-instate the Content about which you have complained or not.
11.4. In respect of any complaint made by you or any person on your behalf, whether using our form of complaint or not,
you now irrevocably grant to us a licence to publish the complaint and all ensuing correspondence and communication,
without limit.
11.5. You now agree that if any complaint is made by you frivolously or vexatiously you will repay us the cost of our
investigation including legal fees, if any.
## 12. Security of Our Website
If you violate Our Website we shall take legal action against you. You now agree that you will not, and will not allow
any other person to:
12.1. modify, copy, or cause damage or unintended effect to any portion of Our Website, or any software used within it.
12.2. link to Our Website in any way that would cause the appearance or presentation of Our Website to be different from
what would be seen by a user who accessed Our Website by typing the URL into a standard browser;
12.3. download any part of Our Website, without our express written consent;
12.4. collect or use any product listings, descriptions, or prices;
12.5. collect or use any information obtained from or about Our Website or the Content except as intended by this
agreement;
12.6. aggregate, copy or duplicate in any manner any of the Content or information available from Our Website, other
than as permitted by this agreement or as is reasonably necessary for your use of the Services;
12.7. share with a third party any login credentials to Our Website;
12.8. Despite the above terms, we now grant a licence to you to:
12.8.1 create a hyperlink to Our Website for the purpose of promoting an interest common to both of us. You can do this
without specific permission. This licence is conditional upon your not portraying us or any product or service in a
false, misleading, derogatory, or otherwise offensive manner. You may not use any logo or other proprietary graphic or
trademark of ours as part of the link without our express written consent.
12.8.2 you may copy the text of any page for your personal use in connection with the purpose of Our Website or a
Service we provide.
## 13. Uploading to our servers
13.1. You must not upload to, or store on our servers any material or Content which you are not permitted by this
agreement to Post to Our Website.
13.2. You may not share, let or sub-license space on the servers. (except as an authorised re-seller).
13.3. You may not use any shared server for the following purposes:
13.3.1 pages with banners, graphics or CGI scripts running from their domain being used on other domains. (e.g.,
hot-linking, image-sucking, load-spreading);
13.3.2 multimedia, including, but not limited to, video and images should not exceed 10GB in total per hosting account;
13.3.3 email account disk usage should not exceed 20GB per mailbox;
13.3.4 In a shared hosting account, a database using more than 10GB disk usage shall be considered excessive;
13.3.5 software downloads created by the account holder should not exceed 1GB total. We may require the use of a CDN
service for download distribution.
13.3.6 pages running large or busy chat rooms;
13.3.7 using our Services as an offsite backup facility is prohibited;
13.3.8 file storage, including self-hosted file sync services (e.g., NextCloud, OwnCloud, Pydio, Sparkleshare) is
prohibited;.
13.3.9 file/software download sites or repositories are not allowed;
13.4. You may not send more than 500 email messages per hour.
## 14. Termination
14.1. upon either of us giving the other 14 days notice in writing addressed by post to the last known land address or
by e-mail to the last known e-mail address of the other of us. For this and all purposed in connection with this
agreement, our addresses are as at the head of this document. If your cancellation is to be effective, you must give us
full information to enable us to identify:
14.1.1 who you are and;
14.1.2 that you have proper authority to cancel and;
14.1.3 the Services you wish to cancel.
14.2. when we terminate it, without notice, on account of your failure to comply with these terms.
14.3. immediately by either party if a trustee receiver administrative receiver or similar officer is appointed in
respect of all or any part of the business or assets of the other party or if a petition is presented or a meeting is
convened for the purpose of considering a resolution or other steps are taken for the winding up of the other party or
for the making of an administration or bankruptcy order (otherwise than for the purpose of an amalgamation or
reconstruction).
14.4. Any termination of this agreement by this paragraph shall be without prejudice to any other rights or remedies to
which a party may be entitled.
14.5. Termination by either party shall have the following effects:
14.5.1 your right to use the Services immediately ceases;
14.5.2 we are under no obligation to forward any unread or unsent messages to you or any third party;
14.6. In the event of such termination by us, we will within 14days refund to you the balance of your cost outstanding
for any Service, pro rata with time not elapsed;
14.7. There shall be no re-imbursement or credit if we decide in our absolute discretion that you have failed to comply
with any of the terms of this agreement.
## 15. Interruption to Services
15.1. If it is necessary for us to interrupt the Services, we will give you reasonable notice where this is possible and
when we judge the down time is such as to justify telling you.
15.2. You acknowledge that the Services may also be interrupted for many reasons beyond our control.
15.3. You agree that we are not liable to you for any loss, foreseeable or not, arising from any interruption to the
Services.
## 16. Intellectual Property
You agree that at all times you will:
16.1. not cause or permit anything which may damage or endanger our title to the Intellectual Property.
16.2. notify us of any suspected infringement of the Intellectual Property;
16.3. indemnify us for any loss or expense arising from your misuse of the Intellectual Property;
16.4. on the expiry or termination of this agreement immediately stop using the Intellectual Property except as
expressly authorised by us in writing;
16.5. not use any name or mark similar to or capable of being confused with any name or mark of ours;
16.6. so far as concerns software provided or made accessible by us to you, you will not:
16.6.1 copy, or make any change to any part of its code;
16.6.2 use it in any way not anticipated by this agreement;
16.6.3 give access to it to any other person than you, the licensee in this agreement;
16.6.4 in any way provide any information about it to any other person or generally.
16.7. not use the Intellectual Property except directly in our interest.
## 17. Bandwidth and data storage
17.1. You agree that bandwidth and storage requirement shall not exceed the amount ordered by you.
17.2. If your bandwidth and storage requirement exceeds the contractually ordered amount we may in our discretion:
17.2.1 charge the price currently charged by us for the additional usage you have used, such charges to be paid within
30 days of the invoice date or
17.2.2 if in our opinion your usage puts at risk the continued Services provision to other customers, we may limit the
Services we provide to what we have agreed in our contract with you. We may not be able to give you notice of this.
17.3. We assume no responsibility for the deletion or failure to store or deliver email or other messages.
17.4. We may, from time to time, set a limit on the number of messages you may send, store, or receive through the
Service. We may delete messages in excess of that limit. We shall give you notice of any change to your limit, except in
an emergency.
17.5. You accept that we cannot be liable to you for any such deletion or failure to deliver to you.
17.6. We maintain reasonable procedures for general backup of data for our own purposes but we give no warranty that
your data will be saved or backed up in any particular circumstances unless we have made specific contractual
arrangements with you in writing.
## 18. Disclaimers and limitation of liability
18.1. The law differs from one country to another. This paragraph applies so far as the applicable law allows.
18.2. All implied conditions, warranties and terms are excluded from this agreement. If in any jurisdiction an implied
condition, warrant or term cannot be excluded, then this sub paragraph shall be deemed to be reduced in effect, only to
the extent necessary to release that specific condition, warranty or term.
18.3. We make no representation or warranty that the Services will be:
18.3.1 useful to you;
18.3.2 of satisfactory quality;
18.3.3 fit for a particular purpose;
18.3.4 available or accessible, without interruption, or without error;
18.4. We claim no expert knowledge in any subject. We disclaim any obligation or liability to you arising directly or
indirectly from information you take from Our Website.
18.5. You agree that in any circumstances when we may become liable to you, the limit of our liability is the amount you
have paid us in the immediately preceding 12 month period for the Services concerned.
18.6. We shall not be liable to you for any loss or expense which is:
18.6.1 indirect or consequential loss; or
18.6.2 economic loss or other loss of turnover, profits, business or goodwill, even if such loss was reasonably
foreseeable or we knew you might incur it.
18.7. This paragraph (and any other paragraph which excludes or restricts our liability) applies to our directors,
officers, employees, subcontractors, agents and affiliated companies (who may enforce this provision under the
Contracts (Rights of Third Parties) Act 1999 / Contracts (Rights of Third Parties) (Scotland) Act 2017, as well as to
us.
18.8. If you become aware of any breach of any term of this agreement by any person, please tell us by opening a support
ticket in the Client Area of our Website or by sending an email to support@sr2.uk. We welcome your input but do not
guarantee to agree with your judgement.
## 19. You indemnify us
19.1. your failure to comply with the law of any country;
19.2. your breach of this agreement;
19.3. any act, neglect or default by any agent, employee, licensee or customer of yours;
19.4. a contractual claim arising from your use of the Services
19.5. a breach of the intellectual property rights of any person;
For the purpose of this paragraph you agree that the cost of our management and technical time is properly recoverable and can reasonably be valued at £ 100.00 per hour without further proof.
## 20. Dispute resolution
The following terms apply in the event of a dispute between the parties:
20.1. If you are not happy with our services or have any complaint then you must tell us by email message to
support@sr2.uk.
20.2. If a dispute is not settled as set out above, we hope you will agree to attempt to resolve it by engaging in good
faith with us in a process of mediation or arbitration.
## 21. Miscellaneous matters
21.1. You undertake to provide to us your current land address, e-mail address and telephone number as often as they are
changed together with all information that we may require to enable us to fulfil our obligations under this contract.
21.2. If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or
unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within
the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form.
Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these
terms.
21.3. The rights and obligations of the parties set out in this agreement shall pass to any permitted successor in
title.
21.4. If you are in breach of any term of this agreement, we may:
21.4.1 terminate your account and refuse access to Our Website;
21.4.2 remove or edit Content, or cancel any order at our discretion;
21.4.3 issue a claim in any court.
21.5. Any obligation in this agreement intended to continue to have effect after termination or completion shall so
continue.
21.6. No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it
nor indicate any intention to reduce that or any other right in the future.
21.7. Any communication to be served on either of the parties by the other shall be delivered by hand or sent by first
class post or recorded delivery or by e-mail. It shall be deemed to have been delivered:
21.7.1. if delivered by hand: on the day of delivery;
21.7.2. if sent by post to the correct address: within 72 hours of posting;
21.7.3. if sent by e-mail to the address from which the receiving party has last sent e-mail: within 24 hours if no
notice of non-receipt has been received by the sender. 21.4.3 issue a claim in any court.
21.8. This agreement does not give any right to any third party under the Contracts (Rights of Third Parties) (Scotland)
Act 2017 or otherwise, except that any provision in this agreement which excludes or restricts the liability of our
directors, officers, employees, subcontractors, agents and affiliated companies, may be enforced under that Act.
21.9. Neither party shall be liable for any failure or delay in performance of this agreement which is caused by
circumstances beyond its reasonable control, including any labour dispute between a party and its employees.
21.10. In the event of any conflict between any term of this agreement and the provisions of the articles of a limited
company or any comparable document intended to regulate any other corporate or collective body, then the terms of this
agreement shall prevail.
21.11. The validity, construction and performance of this agreement shall be governed by the laws of Scotland and you
agree that any dispute arising from it shall be litigated only in that country.
## Special additional provisions relating only to domain names
These terms apply when you instruct us to register, renew, transfer in or transfer out, a domain name and are in
addition to the terms set out above. You agree to be bound by them.
## 22. Your undertakings
22.1. You acknowledge that it is your sole responsibility to supply accurate and reliable contact details and relevant
information as well as name of servers. You undertake to supply such accurate, complete full records and as are required
by any relevant registrar and/or registry and to ensure that such details are kept updated and complete at all times.
22.2. You warrant that to the best of your knowledge neither the registration nor the use of the domain name infringes
the legal rights of any third party and that you are authorised to apply for or renew the domain name.
22.3. The registration of a domain name and its continued use is subject (in addition to these terms and conditions) to
your continued compliance with the terms and conditions of the relevant registrar and/or registry. You agree to be bound
by such terms and conditions, including all rules and policies.
## 23. Domain name disputes
You acknowledge that:
23.1. the registration or use of a domain name does not necessarily entitle us to use that name in a particular context;
23.2. your contract with a relevant registrar and/or registry may provide that the registrar and/or registry may take
action which might include:
23.2.1 the suspension or revocation of your application for a domain name or.
23.2.2 the registration of a domain name allocated to you to a third party.
23.3. we will have no responsibility or involvement in relation to any dispute between you and a registrar.
23.4. You now therefore agree to indemnify us against all costs, claims and expense, including the reasonable cost of
management time, in respect of any event, act or omission we may be required to take by any third party with
jurisdiction, including a domain name registrar and/or registry.
## 24. Action on your default
We may in our absolute discretion cancel, take ownership, dispose of and/or refuse to register, release or renew any
domain name if:
24.1. our fees in respect of that domain name are overdue;
24.2. we are required to do so by regulation or competent authority;
24.3. it is otherwise permitted under these terms and conditions
## 25. Domain name registration
25.1. We will attempt to register a domain name on your instruction and to notify you of the outcome.
25.2. We do not warrant or guarantee that any domain name will be registered or is capable of registration.
25.3. We are not liable to you in the event that you act upon an anticipated registration before you have received
confirmation from us that the domain name has been registered to you.
25.4. Immediately you receive from us notice of registration, you should check the registration particulars and, the
event of error, inform us immediately.
## 26. Domain name renewal
We will not renew a domain name (leaving you solely responsible for renewal) for which we do not receive a renewal
notice. Without limitation, we may not receive a renewal notice:
26.1. because we are not named as the billing contact;
26.2. because the relevant registrar and/or registry sends the renewal invoices direct to you;
26.3. if the domain name has been transferred to another Internet Service Provider.
## 27. Domain name transfer in
27.1. If we have to transfer your domain name from another Internet service provider to our servers, you understand
that:
27.1.1 we will charge additional cost for this service;
27.1.2 the transfer may take from 5 to 60 days
27.2. You warrant that you have the full and complete authority of the legal owner of the domain name and you agree to
indemnify us against all costs, awards and damages resulting from the transfer and/or that may be brought about by a
third party.
## 28. Domain name transfer out
If we receive a request from you or the registrant to transfer a domain name from ourselves to another Internet service
provider or to change the name servers listed for the domain name, the following procedure applies:
28.1. we will affect the transfer or name server change;
28.2. you acknowledge that the registrant is able to effect a transfer direct with the relevant registrar and/or
registry in certain circumstances and that we may not be able to provide you notice of the transfer.
28.3. we shall remove ourselves as the billing, technical or other contact;
28.4. any websites at the domain name may become inaccessible;
28.5. e-mail and web forwarding Services will be cancelled and e-mail may be lost;
28.6. all other Services you have purchased from us for use with the domain name will be cancelled;
28.7. you will not be entitled to any refund for any used period of any Services;
28.8. you agree that we shall be released from all subsequent obligations, claims, liabilities or demands arising out of
or in relation to that domain name.
## 29. Third Party Terms and Conditions
Domain registration is subject to third party terms and conditions including those from the relevant registry for the Domain extension. By submitting your order to us you are confirming that you will at all times and in all respects comply with ICANN's and any relevant registry's terms and conditions for domain registration and use. You will indemnify us in respect of any failure by you to comply with the terms of this Agreement or any failure to comply with ICANN or the registry's terms and conditions.
* For registrations under .uk: You agree to comply with Nominet's terms and conditions available at
https://nominet.uk/wp-content/uploads/2025/03/Terms-and-conditions-of-domain-name-registration.pdf.

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+++
title = 'Our office'
date = 2026-02-03T08:00:00-07:00
layout = "gln"
address = '''499 Union Street
2nd Floor
Aberdeen
AB11 6DB'''
telephone = "+441224900202"
gln = "5060979190022"
draft = false
+++
## Visiting our office
### By bus
Almost all local buses in Aberdeen will pass through either Union Street (use stop for either Langstane Kirk or Holburn
Junction) or the bus station.
All regional and international buses will terminate at the bus station.
The bus station is next to the train station, so follow directions below to continue to our office after arriving in
Aberdeen.
### By rail
Aberdeen has a train station (CRS: ABD) served by Scotrail and LNER services.
Upon arrival, either take a taxi from the taxi rank in the station, or for walking:
1. After leaving train (or bus) station, get outside the station and head North towards Guild Street.
1. Cross Guild Street at the pedestrian crossing, turn left and follow until the junction with Bridge Street (around 100 meters).
1. Cross Bridge Street, and turn right towards City Centre and follow Bridge Street until the junction with Union Street (150 meters). You will know you are in the right place once you see the Edward VII Statue on your right.
1. Turn left on Union Street and continue to the end of the street (500 meters). Just before you reach the Tesco Express on the end of the street, you will find the door to our office and can call via the intercom.
### By air
Aberdeen has an international airport (IATA: ABZ, ICAO: EGPD) with frequent connections via London airports and
Amsterdam Schipol.
Upon arrival, there are two options for onward travel to our office:
* Taxi: Taxis are available outside the airport terminal (left side after leaving terminal through the main door). The journey should take around 15-20 minutes, depending on traffic conditions.
* Bus: After leaving the terminal there is a bus stop on the right side. Bus 727 will take you to the bus station located very close to the train station. See above for directions from the bus station.
### By car
No parking is available for visitors at the office other than in exceptional circumstances and with prior arrangement.
There are a few car parks located within a 5-minute walk of our the office.
The closest one is ACP (Aberdeen Car Parks) located at Hardgate (AB11 6US) - under the Park Inn by Radisson hotel
building.
After leaving the car park head north to Justice Mill Lane, then go right and on the first junction with Bon-Accord
Terrace turn left and then left again on junction with Union Street.
The office is located around 150 meters from the junction on your left.
The second car park that might be useful is the Chapel Street Car Park (AB10 1TF).
After leaving the car park head south along the Chapel Street and turn right after reaching Union Street.
The office is located around 100 meters from the junction on your left.

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baseURL = 'https://sr2.uk/'
languageCode = 'en'
title = 'SR2 Communications Limited'
theme = 'sr2'
defaultContentLanguage = 'en'
[languages]
[languages.en]
weight = 1
[params.logo]
main = 'images/logo.png' # in assets directory
mainAlt = 'Welcome to SR2'
small = 'images/logo.png'
smallAlt = 'Welcome to SR2'
[params.header]
buttons = [
{type = 'text', name = 'Blog', url = '/posts'},
{type = 'text', name = 'Contact', url = '/contact'},
{type = 'button', name = 'Client Login', icon = 'user', url = 'https://my.sr2.uk/index.php?rp=/login'}
]
[params.contact]
methods = [
{name = 'telephone', display = '+44 (0)1224 900 202', link = 'tel:+441224900202'},
{name = 'email', display = 'contact@sr2.uk', link = 'mailto:contact@sr2.uk'},
{name = 'fax', display = '+44 (0)1224 900 284', link = 'tel:+441224900284'}
]
[params.feedback]
agreementMessage = 'I agree to the <a target="_blank" href="https://www.sr2.uk/terms/" class="">terms and conditions</a> and for my data to be handled according to the <a target="_blank" href="https://www.sr2.uk/privacy/">privacy policy</a>'
messageSubmit = 'Send'
messageThankYou = "Thank you for your inquiry (#%s)! We'll contact you as soon as possible."
[languages.se.params.feedback]
agreementMessage = 'De e helt okej'
messageSubmit = 'Send'
messageThankYou = "Thank you for your inquiry (#%s)! We'll contact you as soon as possible."
[params]
address = '''499 Union Street
2nd Floor
Aberdeen
AB11 6DB'''
duns = '''Entity GLN: 5060979190008
LEI: 98450079BFCE4FAC1E03
D-U-N-S: 227796016
NCAGE: U2G06'''
[languages.en.params.footer.col2]
items = [
{title = 'Information'},
{text = 'Customer Support', href = '/support'},
{text = 'Reporting Abuse', href = '/abuse'},
{text = 'Visiting Us', href = '/visiting'},
{text = 'Large Deliveries', href = '/deliveries'},
{title = 'Policy'},
{text = 'Terms and Conditions', href = '/terms'},
{text = 'Privacy Policy', href = '/privacy'},
{text = 'Complaints Policy', href = '/complaints'},
]
[languages.en.params.footer.col3]
items = [
{title = 'Social'},
{text = 'Git', icon = 'git-branch', href = 'https://guardianproject.dev/sr2'},
{text = 'LinkedIn', icon = 'linkedin', href = 'https://www.linkedin.com/company/sr2uk/'},
]
[params.styles]
text_size = '17px'
max_content_width = '1024px'
color_primary = '#01486F'
color_primary_contrast = '#fff'
color_secondary = '#008F5F'
color_secondary_contrast = '#fff'
color_tertiary = '#506690'
color_tertiary_emphasis = '#1B2A4E'
color_muted = '#869AB8'
color_hr = '#f1f4f8'
color_panel_background = 'rgba(255,255,255,0.9)'
color_panel_text = '#2830d7'
color_gradient_start = '#004B67'
color_gradient_end = '#009A64'
color_text = "#222"
bp_mobile = '768px'

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telephone = 'telephone'
email = 'email'
fax = 'fax'
Updated = 'Updated'
'Our Team' = 'Our Team'
'Our Partners' = 'Our Partners'
'Contact Us' = 'Contact Us'
'Location Details' = 'Location Details'
'Address' = 'Address'
'Telephone' = 'Telephone'

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telephone = 'telefon'
email = 'epost'
fax = 'fax'
Updated = 'Ändrad'
'Our Team' = 'Vårt Team'
'Contact Us' = 'Kontakta oss'

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<div class="divider"></div>
{{ with .GetPage "/info/communication-strategy" }}
{{ partial "half-section.html" . }}
{{ end }}
<div class="divider"></div>
{{ $ctx := dict
"page" .
"title" (T "Our Team")
"content" (partial "team.html" .)
}}
{{ partial "flex-section.html" $ctx }}
{{ $ctx := dict
"page" .
"title" (T "Our Partners")
"content" (partial "partners.html" .)
}}
{{ partial "flex-section.html" $ctx }}
<div class="divider"></div>
{{ with .GetPage "/info/technologies" }}
{{ partial "full-section.html" . }}
{{ end }}
<div class="divider"></div>
{{ $ctx := dict
"page" .
"title" (T "Contact Us")
"content" (partial "contact.html" .)
}}
{{ partial "flex-section.html" $ctx }}

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Copyright © SR2 Communications Limited 2021-{{ now.Format "2006" }}.
SR2 and SR2 Communications are trading names of SR2 Communications Limited.
SR2 Communications Limited is a registered company in Scotland, number SC692687.
SR2 Communications Limited is registered for VAT in the United Kingdom, number GB377479732, and in the European Union, number EU372081779.
SR2 Communications Limited is registered with the Information Commissioners Office, registration number <a href="https://ico.org.uk/ESDWebPages/Entry/ZB036723">ZB036723</a>.

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<div style="width: 100%; text-align: center">
{{ with resources.Get "/images/logos/guardianproject.png" }}
<img style="max-height: 100px; max-width: 100%;" src="{{ .RelPermalink }}" alt="Guardian Project">
{{ end }}
</div>
<div class="team-member">
{{ with resources.Get "/images/logos/civicert.png" }}
<img style="max-height: 100px;" src="{{ .RelPermalink }}" alt="CiviCERT">
{{ end }}
</div>
<div class="team-member">
{{ with resources.Get "/images/logos/cdr.png" }}
<img style="max-height: 100px;" src="{{ .RelPermalink }}" alt="Centre for Digital Resilience">
{{ end }}
</div>
<div class="team-member">
{{ with resources.Get "/images/logos/tor.png" }}
<img style="max-height: 100px;" src="{{ .RelPermalink }}" alt="Tor Project">
{{ end }}
</div>
<div class="team-member">
{{ with resources.Get "/images/logos/hetzner.webp" }}
<img style="max-height: 100px;" src="{{ .RelPermalink }}" alt="Hetzner">
{{ end }}
</div>
<div class="team-member">
{{ with resources.Get "/images/logos/openrightsgroup.png" }}
<img style="max-height: 100px;" src="{{ .RelPermalink }}" alt="Open Rights Group">
{{ end }}
</div>
<div class="team-member">
{{ with resources.Get "/images/logos/nominet.png" }}
<img style="max-height: 80px;" src="{{ .RelPermalink }}" alt="Nominet Accredited Channel Partner">
{{ end }}
</div>

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Subproject commit ac636aeb21edebffc6f744bf966187ab21601d75