+++
title = 'Complaints Policy'
date = 2026-02-08T08:00:00-00:00
description = ''
+++

If you are not happy with our services or have any complaint then you must tell us by email message to support@sr2.uk,
or by telephone to [+44 1224 900 202](tel:+441224900202).

We will respond within 3 working days and attempt to resolve this promptly, however in case a dispute is not settled as
set out above, we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of
mediation or arbitration.

To make a complaint related to any matter pertaining to Data Protection please contact the [Information Commissioner's
Office](https://ico.org.uk/make-a-complaint/data-protection-complaints/). 