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sidebar_label: Link Helpdesk
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# Link Helpdesk
Our secure digital helpdesk platform, Link, is customised and hardened version of [Zammad](https://zammad.com/en),
an open source, flexible, multi-channel ticketing platform that enables those in need to ask for help, and providers to
respond.
The helpdesks have integrations with popular messaging apps, including Signal, WhatsApp, and Telegram, making it easier
to securely allow responders to request assistance.